Eternity Recruitment – Kuala Lumpur, Kuala Lumpur
We are seeking a highly capable Senior Business Analyst cum Junior Project Manager to join our team. This hybrid role focuses on gathering and analyzing business requirements, enhancing processes, and supporting the delivery of IT solutions. The ideal candidate will bridge the gap between stakeholders and technical teams to ensure successful project outcomes.
Company Benefits & Coverage
- Hybrid working arrangement
- Flexible working hour
- 13th months salary provided
- Laptop (Windows / Mac) provided
- Season parking pass provided
- Annual Leave 12 days
- Medical Leave 14 days
- Medical Claim RM1000 per year
Key Responsibilities
1.BusinessRequirements&Analysis
- Engage with stakeholders to gather, analyze, and document business needs
- Prepare clear and comprehensive documentation (e.g., BRDs, user stories, use cases)
- Translate business requirements into functional specifications to align with IT solutions
2.ProcessEnhancement
- Evaluate existing business processes to identify gaps and areas for improvement
- Recommend enhancements to systems, tools, and workflows for better efficiency and results
- Assist in executing and tracking the success of process improvement initiatives
3.ProjectCoordination&Delivery
- Support day-to-day project execution, including timeline management, risk mitigation, and task prioritization
- Communicate project progress and updates to relevant stakeholders
- Assist with maintaining essential project documentation such as status reports and meeting notes
4.StakeholderEngagement&TeamCollaboration
- Serve as the key liaison between business users and technical teams
- Foster collaboration across departments to ensure requirements are fully understood and executed
- Proactively address concerns and keep stakeholders informed of project milestones
5.Tools&DocumentationManagement
- Utilize tools like JIRA, Confluence, and Microsoft Office to track project deliverables and milestones
- Create visual diagrams using platforms such as Lucidchart, Miro, Draw.io, or Visio to illustrate workflows and systems
- Maintain accurate and organized project documentation throughout the lifecycle
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Minimum of 2 years’ experience in business analysis or at least 2 years in a project management role
- Proven ability to manage stakeholders and collaborate with cross-functional teams
- Strong analytical, critical thinking, and problem-solving abilities
- Excellent written and verbal communication skills
- Experience in the gaming industry or a similar tech-driven environment is an added advantage
ER Ref No: 001