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A property management company in Malaysia is seeking a Building Manager to oversee the management of residents' complaints and concerns. The role requires supervising other staff and ensuring maintenance of the building. Candidates should have at least 5 years of experience in property management, especially in managing shopping malls or commercial buildings. Strong communication skills in English and Bahasa Malaysia are essential. Knowledge of the Strata Management Act is required.
Assist in managing all residents' complaints, concerns, and issues in the building.
Manage and complete all necessary arrangements for meetings and events as requested by the Management Committee (MC).
Inspect and ensure the maintenance of the building.
Supervise other management staff when on duty in the building, including security and cleaning services.
Provide quality service to the MC and all residents.
Address any concerns about the building and maintenance to the MC.
Attend to emergency and maintenance calls in the building after office hours.
Carry out other duties related to the work as directed by the MC and the company.
Handle cash management and accounting.
Patrol the building and handle problems according to policies and procedures.
Act as a liaison between facility users and various operations, with a focus on customer service.
Set up rooms for major events, meetings, and conferences.
Manage and monitor various service providers such as waste collection, pest control, elevator maintenance, and service reports.
Submit all letters, notices, minutes, and other documents to the Area Manager or Headquarters for proofreading before submission to the committees.
Ensure all work is done according to the Standard Operating Procedure and the Strata Management Act 757.
Carry out any other tasks or assignments that may be assigned by the Area Manager and/or Director as necessary.
Please note that only shortlisted candidates will be notified.
Your application will include the following questions:
Building Manager
Mayland Management Services Sdn. Bhd.
Kuala Lumpur City Centre, Kuala Lumpur, MY