Senior Associate - Cash Reconciliation (6 Months Contract)

DHL; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Malaysia is seeking a professional to handle financial reconciliation and manage invoiced information. The ideal candidate should have a university degree, at least 1.5 years of experience, and strong analytical skills. Responsibilities include resolving discrepancies, maintaining tracking reports, and communicating with various teams. Good knowledge of Microsoft Excel and SAP is essential, along with the ability to work under pressure and attention to detail. This role may require evening or weekend shifts.

Qualifications

• At least 1.5 years of experience in a similar position.
• Ability to analyze data with a logical thinking process.
• Able to work evening shifts, public holidays, or weekends if required.

Responsibilities

• Reconcile invoiced information with payment data accurately.
• Respond to inquiries regarding policies and procedures.
• Act as primary problem solver for shipment discrepancies.

Skills

Analytical skills

Communication in English

Attention to detail

Education

University Degree or equivalent

Tools

Microsoft Excel

SAP

Job description

• Reconcile invoiced information with payment data accurately and timely.
• Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.
• Appropriate handling of sensitive information, high level of attention to detail.
• Respond to inquiries regarding policies and procedures.
• Act as primary problem solver concerning cash and duty shipment discrepancies.
• Create and maintain tracking reports in relation to country ageing performance.
• Prepare weekly outstanding open item report in a timely manner.
• Provide support for internal projects transition/centralization.
• Participate in internal and/or external meetings with all stakeholders.
• Able to investigate and resolve queries according to Service Line Agreements.
• Contribute to capture potential revenue leakage for shipment with discrepancies.
• Register relevant data in tools and ATT to monitor status of work.

Qualifications & Skills

• University Degree or equivalent by experience.
• Well‑versed with Microsoft Excel and SAP.
• At least 1.5 years of experience in a similar position.
• Good communication in English: oral and written.
• Ability to analyze with logical thinking process.
• Attention to details and able to meet tight deadlines.
• Able to work evening shift, public holidays or weekends when required.
• Engage, communicate and build networks with the AR, RTR, Billing, BPO teams.
• Customer oriented.
• Process oriented and able to work under pressure.