Senior API Integration Analyst

DKSH Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global business services provider in Kuala Lumpur seeks a Senior API / SAP CPI Integration Analyst to bridge business needs with technical implementation. This role involves managing the end-to-end lifecycle of API solutions and requires strong business acumen and technical expertise in SAP CPI. Candidates should have hands-on experience with API design and integration principles, alongside excellent communication skills. The role promises a collaborative work environment and opportunities for continuous improvement.

Qualifications

• Strong knowledge of API design, integration principles, and REST/JSON standard.
• Hands-on experience with SAP Cloud Platform Integration (CPI) and API lifecycle tools.
• Ability to translate business requirements into functional/technical API specifications.
• Familiarity with SAP ERP processes (e.g. SD, MM, FICO).
• Proficient in documenting user stories, interface specs, and test cases.

Responsibilities

• Engage with business stakeholders globally to gather and translate requirements.
• Collaborate with API developers to implement business requirements into technical solutions.
• Drive solution exploration by identifying integration opportunities and designs.
• Ensure API requirements are aligned with enterprise standards and governance guidelines.
• Promote best practices and contribute to a high-performing integration culture.

Skills

API design

Integration principles

REST/JSON standard

SAP Cloud Platform Integration

Postman

Agile delivery

Analytical thinking

Communication skills

Problem-solving

Tools

API Gateway

Jira

Job description

Overview

Title: Senior API / SAP CPI Integration Analyst

Location: Kuala Lumpur, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 192776

Description

Summary

The Senior Specialist, Integration Analyst (API) plays a pivotal role in bridging business needs with technical implementation for API-based integration solutions, primarily built on SAP Cloud Platform Integration (CPI). This role is critical in managing the end-to-end lifecycle of API requirements - from demand analysis and stakeholder engagement to functional specification and delivery support - ensuring alignment with business objectives and integration strategy. As part of a global integration team, the role requires strong business acumen, a solid technical foundation in API and SAP CPI integrations, and the ability to translate complex requirements into actionable development inputs. The role supports solution delivery, innovation exploration, and the ongoing enhancement of integration capabilities across the enterprise.

General Responsibilities

• Responsibilities Business Analysis & Solution Design
• Engage with business stakeholders globally to gather, analyze, and translate requirements into functional API specifications.
• Collaborate with API developers to ensure business requirements are accurately implemented into technical solutions using SAP CPI and related technologies.
• Facilitate workshops to define integration needs, validate designs, and align expectations.
• Drive the solution exploration phase by identifying integration opportunities and feasible API designs.
• Maintain clear and traceable documentation for requirements, process flows, user stories, and test cases.
• Technical Alignment & Integration Knowledge
• Develop a deep understanding of SAP CPI, integration architecture, and data flow models.
• Act as the subject matter liaison between business users and technical development teams.
• Support review of technical specifications, payload structures (e.g. JSON/XML), API documentation (e.g. Swagger/OpenAPI), and interface mappings.
• Assist in functional testing, UAT coordination, and production readiness validation for APIs and integrations.
• Use tools such as Postman, SAP CPI monitoring, and API gateways for testing and validation.

Governance, Quality & Lifecycle Management

• Ensure API requirements are aligned with enterprise standards, reusability principles, and governance guidelines.
• Contribute to backlog grooming and solution planning cycles to ensure delivery readiness.
• Coordinate Proof of Concepts (PoCs) and pilot rollouts when introducing new integration patterns or APIs.
• Document and maintain integration usage guidelines, support handover, and knowledge base content.

Leadership responsibilities

• Stakeholder Engagement: Effectively collaborates across business and IT teams to drive clarity and alignment.
• Ownership: Takes full responsibility for API requirement outcomes and delivery quality.
• Strategic Mindset: Aligns integration solutions with long-term business and IT strategy.
• Influence & Communication: Translates complex topics into clear, actionable insights for both technical and non-technical audiences.
• Continuous Improvement: Promotes best practices and contributes to a high-performing integration culture.

Functional skills and knowledge

• Strong knowledge of API design, integration principles, and REST/JSON standard
• Hands-on experience with SAP Cloud Platform Integration (CPI) and API lifecycle tools (e.g. Postman, API Gateway)
• Ability to translate business requirements into functional/technical API specifications
• Familiarity with SAP ERP processes (e.g. SD, MM, FICO) and integration touchpoints
• Proficient in documenting user stories, interface specs, and test cases
• Working knowledge of Agile delivery, Jira, and collaboration tools
• Sound understanding of data structures, payloads, and interface mapping

Soft skills

• Strong analytical thinking with attention to detail
• Excellent communication and presentation skills across business and technical audiences
• Collaborative and able to work effectively in cross-functional and global teams
• High degree of self-motivation, accountability, and ownership
• Comfortable navigating ambiguity and shifting priorities in a dynamic environment
• Strong problem-solving mindset with a focus on delivering outcomes

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