Senior Analyst, Services Project & Program Delivery

Dell; Seberang Perai; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Penang seeks a Services Project/Program Management Senior Analyst to manage project plans and ensure customer satisfaction. The ideal candidate will have 2 to 5 years of experience, strong technical and customer service skills, and the ability to coordinate cross-functional teams. This role provides a unique opportunity to grow your career while working with innovative technology. Join us to make a meaningful impact at the forefront of industry trends.

Qualifications

• 2 to 5 years of related experience.
• Strong technical aptitude and customer service skills.
• Ability to stay ahead of industry trends and new technologies.
• Organizational and prioritization skills.

Responsibilities

• Prepare and submit activity progress reports and time management reports.
• Provide input for revenue forecasts.
• Make management aware of potential issues or escalations.
• Coordinate cross-functional project teams.
• Be the point of contact during the project.

Skills

Technical aptitude

Customer service skills

Organizational skills

Prioritization skills

Job description

A leading technology firm in Penang seeks a Services Project/Program Management Senior Analyst to manage project plans and ensure customer satisfaction. The ideal candidate will have 2 to 5 years of experience, strong technical and customer service skills, and the ability to coordinate cross-functional teams. This role provides a unique opportunity to grow your career while working with innovative technology. Join us to make a meaningful impact at the forefront of industry trends.