Senior Administration & CRM Liaison (Mandarin)

Pavilion Property; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading property management firm in Kuala Lumpur is seeking a Senior Executive for Administration (Customer Relationship Management). The role involves preparing documentation, managing complaints, and supporting the Customer Care Coordinator team. Candidates must have at least a Diploma in any field and 3 years of relevant experience. Proficiency in Mandarin is essential for effective communication with clients. This position offers a collaborative and dynamic work environment.

Qualifications

• Proficiency in spoken and written Mandarin is essential for this role.
• Minimum 3 years relevant experience required.

Responsibilities

• Prepare pre-VP documentation and liaise with relevant departments.
• Act as back-up for Customer Care Coordinator team.
• Maintain a good tracking system for urgent complaints.

Skills

Excellent communication and interpersonal skills

Strong organizational abilities

Team player with effective collaboration skills

Pleasant personality

Proficiency in spoken and written Mandarin

Education

Minimum Diploma holder in any field

Job description

A leading property management firm in Kuala Lumpur is seeking a Senior Executive for Administration (Customer Relationship Management). The role involves preparing documentation, managing complaints, and supporting the Customer Care Coordinator team. Candidates must have at least a Diploma in any field and 3 years of relevant experience. Proficiency in Mandarin is essential for effective communication with clients. This position offers a collaborative and dynamic work environment.