Security Officer (Sunway City Kuala Lumpur Hotels)

Sunway Berhad; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hospitality organization in Malaysia is seeking a dedicated Security Officer to ensure a safe environment for guests and staff. Key responsibilities include conducting regular patrols, responding to security incidents, monitoring CCTV cameras, and assisting guests. Ideal candidates should possess strong observational skills and effective communication abilities, with the flexibility to work various shifts. Training will be provided for the right candidate, making this an excellent opportunity for those interested in the security field.

Qualifications

• Previous experience in security or law enforcement preferred.
• Basic security training and certifications are advantageous.
• First Aid and CPR certification is a plus.

Responsibilities

• Conduct regular patrols of the hotel premises.
• Provide assistance and information to guests and staff.
• Respond promptly to all security incidents and emergencies.
• Monitor CCTV cameras for suspicious activities.
• Maintain detailed records of security-related incidents.

Skills

Strong observational skills

Verbal and written communication skills

Ability to assess situations quickly

Job description

Security Officer (Sunway City Kuala Lumpur Hotels)

Committed to providing a safe and secure environment for our guests and staff, we are currently seeking a vigilant and dedicated Security Officer to join our team. If you have a strong sense of responsibility, excellent observational skills, and a commitment to ensuring the safety and well‑being of others, we invite you to apply for this important role in our hotel.

Responsibilities

• Conduct regular patrols of the hotel premises, including lobbies, corridors, parking areas, and other public spaces to deter and detect signs of intrusion and ensure the safety of guests and staff.
• Provide assistance and information to guests and staff, ensuring a friendly and helpful presence while maintaining security protocols.
• Respond promptly and effectively to all security incidents and emergency situations, including medical emergencies, disturbances, thefts, and fire alarms.
• Monitor CCTV cameras to keep a watchful eye on the premises and promptly respond to any suspicious activities.
• Maintain detailed and accurate records of security‑related incidents, observations, and activities, and prepare reports for management as necessary.
• Collaborate with local law enforcement and emergency services when required, providing support and information as needed.

Requirements

• Previous experience in security, law enforcement, or a related field is preferred, but not mandatory.
• Training will be provided for the right candidate.
• Basic security training and certifications are advantageous; First Aid and CPR certification is a plus.
• Strong observational skills with the ability to quickly assess situations and make sound judgments.
• Excellent verbal and written communication skills, including the ability to communicate effectively during emergencies.
• Ability to stand and walk for extended periods, as well as the ability to handle potentially physically demanding situations.
• Flexibility to work various shifts, including evenings, nights, weekends, and holidays, as required by the hotel's operation schedule.