Section Head, Testbed & Infra

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur seeks a Section Head for Testbed & Infra to oversee strategic leadership in testbed management, customer onboarding, and technical support. Ideal candidates possess over 15 years of experience in mobile network design, team management, and testbed operations. This role offers comprehensive benefits and an engaging work environment.

Benefits

Comprehensive medical, dental, and optical benefits

Flexi working hours

Special employee discounts for selected F&B brands

Qualifications

• More than 15 years of related experience.
• Strong background in leading and guiding teams.
• Experience in managing mobile solution development and testbed environments.

Responsibilities

• Provide strategic leadership in planning and managing the testbed facility.
• Manage the onboarding process for users of the testbed.
• Lead the development of advanced technologies within the testbed.

Skills

Leadership

Mobile network design

Team management

5G use cases understanding

Analytical skills

Job description

Closing Date : 31/10/2025

Section Head, Testbed & Infra

** For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
• Awarded For
o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
o Bronze Winner in Cross-Generational Workforce Engagement (2024)
o Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

The Day-To-Day Activities

Testbed Facility Management:
• Provide strategic leadership in the planning, build, maintain and manage the testbed facility.
• Maintain and manage the network and application layers of the testbed, ensuring its operational readiness and reliability.
• Lead coordination efforts and to work with relevant network vendor, network and IT BUs to oversee the installation, configuration, and troubleshooting of equipment, software, and related systems within the testbed.
• Manage access control, security protocols, and overall governance of the testbed environment.
• Ensure the testbed has the necessary capacity and capabilities to support current and future innovation projects.
• Act as the strategic point of contact for testbed-related matters, representing the facility in high level discussions with ecosystem stakeholders and ensuring alignment with the broader innovation and business agenda.

Customer Onboarding & Technical Support:
• Manage the onboarding process for UM, Tech Partners, and Customers who will be utilizing the testbed for testing and innovation development.
• Provide technical support and guidance to users of the testbed, assisting with setup, configuration, and troubleshooting.
• Develop and maintain clear documentation and processes for testbed usage.

Testbed Capability Development:
• Lead the strategic exploration and recommendation of advanced technologies and infrastructure improvements to ensure the testbed remains a leading facility.
• Drive cost-effective utilisation of the testbed resources.

Leadership & Team Management:
• Establish, lead, and manage a high-performing team to support development and execution of testbed operations
•Define and establish team structures to support optimal collaboration, clearly outlining roles, responsibilities, and key deliverables to meet strategic goals.
• Lead cross-functional coordination, partnering with internal teams and external stakeholders to ensure smooth execution of the testbed’s strategic initiatives

About You

•More than 15 years’ related experience.
• Strong background in leading and guiding teams across multiple functions.
• Experience in mobile network design, implementation, operations and management.
• Proven experience in building and managing testbed / lab environments, and managing mobile solution development.
• Demonstrated understanding and experience with 5G use cases (e.g. MEC, IoT).
• Experience managing vendor relationships & collaborations, and customer onboarding & technical support.
• Deep understanding of network architectures, protocols, and technologies.
• Excellent interpersonal and relationship-building skills to effectively interact with network vendors and Tech Partners.
• Strong analytical and problem-solving skills to diagnose and resolve technical issues within the testbed.

#LI-AM1

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.