Sea Logistics Sales Representative

Kuehne & Nagel; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Penang, Malaysia seeks a motivated Sales Representative to drive sales activities and develop customer relationships in sea logistics. The ideal candidate will have over 2 years of field sales experience and knowledge of freight forwarding. Key responsibilities include managing customer portfolios and ensuring high service quality. This is an excellent opportunity to join a diverse team committed to making an impact in logistics and freight management.

Qualifications

• 2+ years field sales experience.
• Freight forwarding/international sea logistics experience preferred.
• Experience with logistics processes and solutions.

Responsibilities

• Own and drive all sales activities for customers.
• Align sales efforts with Customer Care Location Managers.
• Monitor competition and gather marketplace information.
• Report customer feedback and support resolutions.
• Maintain and update relevant customer information.
• Review customer portfolios with CCL Managers.
• Focus on customer engagement and satisfaction.

Skills

Sales experience

Customer engagement

Logistics knowledge

Job description

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As a Sales Representative at Kuehne+Nagel, you will play a vital role in support of our rapid growth in sea logistics. We are hiring highly motivated individuals who are sales savvy, and believe in delivering quality service to fulfill customer needs. This role will be responsible for delivering agreed portfolio targets through the development of existing and new customers in accordance with our national sales management guidelines.

How you create impact

• To own, monitor and drive all sales activities for customers within your control, ensuring prospects are identified, qualified and nurtured through the sales pipeline so as to close profitable and sustainable customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing and Sea Logistics Business Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing and products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain and update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers and team.
• To focus on customer engagement, satisfaction, retention and reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• 2+ years field sales experience
• Freight forwarding/international sea logistics experience preferred
• Experience with logistics processes and solutions

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.