Sales Support Executive

Imocha Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A tech solutions company in Kuala Lumpur seeks an Administrative Support Specialist for their Sales/Business Development team. The role involves managing documentation, coordinating tender submissions, and preparing proposals. Ideal candidates will have 1-3 years of experience in consultative sales, strong communication, negotiation, and interpersonal skills. A Diploma or Degree in relevant fields is required. Proficiency in English and Bahasa Malaysia is essential, with Mandarin being an advantage.

Qualifications

• Minimum 1-3 years of proven consultative sales experience.
• Self-motivated and capable of working independently.
• Good verbal and written communication skills in English and Bahasa Malaysia.

Responsibilities

• Prepare and process sales-related documents as per client requirements.
• Compile and prepare monthly sales reports.
• Conduct sales presentations and product demonstrations.

Skills

Communication

Negotiation

Interpersonal skills

Sales processes understanding

Education

Diploma or Degree in Business Administration, Marketing, Communications

Job description

Job Overview

iMocha is looking for an administrative and operational support to the Sales/Business Development team by managing documentation, coordinating tender submissions, preparing proposals, and assisting in client presentations. This role plays a key part in ensuring smooth pre‑sales processes without being involved in direct selling or target‑based responsibilities.

Job Responsibilities

1. Sales, Tender & Report Administration
   • Prepare and process quotations, tender, proposals, and other sales‑related documents in accordance with client requirements and deadlines.
   • Maintain accurate records of sales activities, client communications, and tender submissions.
   • Update internal systems and trackers with client information, submission dates, and project statuses.
   • Support the team and maintain client accounts, past submissions, templates, and reference materials.
2. Reporting & Documentation
   • Compile and prepare monthly sales reports.
   • Continuously improve documentation processes and maintain a structured digital filing system.
   • Work closely with internal teams to ensure seamless client onboarding and exceptional customer experience.
   • Systematically plan and strategise individual sales target and go‑to‑market activities.
3. Client Communication & Presentation
   • Conduct compelling sales presentations and product demonstrations to prospective clients.
   • Create persuasive value propositions for the company’s services.
   • Assist in drafting and formatting PowerPoint presentations and marketing materials.
   • Support the team during client presentations, meetings, and post‑meeting follow‑ups.

Requirements

1. Diploma or Degree in Business Administration, Marketing, Communications, or related field.
2. Minimum 1‑3 years of proven consultative sales experience (financial services & software preferred).
3. Exceptional communication, negotiation, and interpersonal skills. In‑depth understanding of sales processes and techniques.
4. Self‑motivated, goal‑oriented, and capable of working independently. Ability to thrive in a fast‑paced and dynamic environment.
5. Good verbal and written communication skills; English and Bahasa Malaysia (additional advantage if able to communicate in Mandarin).