Sales Service Associate

Abeam Consulting; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A business consulting firm in Selangor is looking for a Sales Support Associate to assist the Business Development team with lead generation, proposal preparation, and customer follow-ups. The ideal candidate will possess strong organizational skills and be proficient in Microsoft Office. A bachelor's degree in a relevant field is preferred, but fresh graduates are welcome. Responsibilities include managing sales records and ensuring smooth client interactions. This is an excellent opportunity for individuals looking to build a career in business development and sales support.

Qualifications

• Bachelor’s degree is preferred.
• Prior experience in sales or administrative support is a plus.
• Fresh Graduates are welcome to apply.

Responsibilities

• Assist Business development team with lead generation and customer follow-ups.
• Help prepare sales proposals, quotes, and presentations.
• Responsible for contract stamping and invoice verification.
• Assist in resolving client concerns in a timely manner.

Skills

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Proficiency with Microsoft Office Suite

Familiarity with CRM tools

Creative thinking and problem-solving skills

Education

Bachelor's degree in Marketing, Business Administration, Communications, or a related field

Tools

Microsoft Office Suite

CRM tools (e.g., Salesforce, HubSpot)

Job description

Assist Business development team with lead generation, customer follow-ups, and maintain accurate records in sales records, CRM system and internal project and expense management system.

Contact point for sales queries and communication with principals/partners.

Help to prepare sales proposals, quotes, and presentations to support the sales process, including tender preparation/submission (banker cheque collection, tender submission, tender registration, tender doc. updates, tender doc. printing).

Responsible for all the contract stamping, invoice verification, Payment Voucher creation & approval.

Billing submission on behalf of BD Team.

Track sales performance & maintain records of customer information & sales activities.

Collect and analyze customer feedback / survey.

Assist in resolving any client concerns or issues in a timely and professional manner.

Prepare regular reports on sales performance and key business metrics.

Support BD team in managing and processing customers (and internal work orders), ensuring smooth transitions from sales to delivery.

Manage scheduling for meetings, presentations, and sales-related activities.

Ensure proper filing and documentation of all sales materials.

Monitor Sell Authorization with Software principal.

Maintain software user (creation, expiration, renewal).

Support BD team with all administrative tasks, including handling emails, correspondence and office logistics, monitoring demo & training system, Audit and any other activities.

Requirements

Education

A bachelor’s degree in Marketing, Business Administration, Communications, or a related field is preferred.

Experience

Prior experience in sales or administrative support is a plus. Fresh Graduates are welcome to apply.

Skills

Strong organizational and multitasking abilities.

Excellent written and verbal communication skills.

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

Familiarity with CRM tools is a plus (e.g., Salesforce, HubSpot).

Ability to work independently and as part of a team.

Creative thinking and problem-solving skills.