Sales Planner

LINACO; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in packaging solutions seeks a motivated individual for a sales role in Shah Alam, Malaysia. The candidate will manage customer inquiries, develop packaging designs, and ensure timely communications regarding stock and delivery. Applicants must have a diploma and 2-3 years of FMCG experience, along with excellent English skills. Proficiency in MS Office and familiarity with ERP/SAP systems are necessary. The role may involve travel, and the candidate should be self-motivated to achieve sales targets.

Qualifications

• Minimum 2-3 years of working experience in FMCG.
• Knowledge of international/export trade is an advantage.
• Able to work in a fast-paced environment.

Responsibilities

• Prepare price quotations and product information for customers.
• Handle customers’ inquiries and complaints including return stocks.
• Develop new packaging design for customers on new products.
• Monitor inventory for stocks and update customers.
• Assist sales manager with daily tasks and reports.

Skills

Excellent in English

Good interpersonal skills

Negotiation skills

Results-oriented

Self-motivated

Familiar with ERP/SAP System

Well versed in MS Office applications

Education

Diploma or higher in any field

Job description

Responsibilities

• Prepare price quotations and product information to customers.
• Handle customers’ inquiries and complaints including return stocks.
• To process and coordinate for sample requests.
• Develop new packaging design (including stickers) for customers on new products.
• Replenish packaging with procurement according to customer’s approved artwork and update the customer for the order quantity.
• To monitor on-hand packaging closely with production, procurement and supply chain, update to customer from time to time, assist customer to write off unused packaging.
• To monitor inventory for the stocks and update customer from time to time
• Communicate well with sales admin, production, supply chain, procurement, QA, R&D and logistics.
• Communicate important feedback from customer internally with superiors as well as support sales admin for administrative matters.
• Update customer about the delivery, stock status, issues from time to time
• Get pre-mature release approval from customer.
• Scheduled appointments/ meetings with customers regularly (through web meeting, con‑call etc) independently
• Generating report and do a summary when assigned.
• Analyse all internal stock reports and monitor the production output to ensure customers receive the order in time.
• Assist sales manager on any work-related daily task and prepare monthly sales reports, market intelligence reports to identify all new business opportunities to expand business with existing customers.
• To propose sales plans and activities to customers to achieve sales targets.
• Attend to customers for the factory visits.
• To check the invoices to customer and monitor payment made by customer.

Job Requirements

• Qualification Required: Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field.
• Minimum 2-3 years of working experience in FMCG and knowledge of international/export trade is an advantage.
• Language Proficiency: Excellent in English (as the candidate needs to liaise with the overseas market)
• Preferably Junior Executives specializing in Sales – Corporate or equivalent.
• Self‑motivated and aggressive in achieving the sales target.
• Able to work in fast fast‑paced and demanding environment.
• Well versed in MS Office applications and familiar with ERP/SAP System
• Resourceful, trustworthy, results‑oriented with good interpersonal and negotiation skills.
• The candidate must be willing to travel both locally and overseas independently.