Sales Operations Associate

FastJobs; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Selangor, Petaling Jaya, is seeking a customer service professional to enhance the shopping experience and handle daily operations. Candidates should have 1-2 years of experience, strong communication skills, and a flexible schedule for night and weekend shifts. Responsibilities include managing customer interactions and maintaining stock accuracy. The position offers a full-time role with a monthly salary between RM2000 - 2500.

Qualifications

• 1-2 years of experience in a retail environment, preferably electronics.
• Able to work nights, weekends, and holidays if required.
• Strong verbal and interpersonal skills.

Responsibilities

• Provide a great shopping experience by listening to customer feedback.
• Maintain stock record accuracy and prepare for stock control routines.
• Work independently to manage daily store activities.

Skills

Customer service

Communication skills

Multitasking

Self-starter

Flexibility

Job description

Job Description

• Customer service: Providing a great shopping (buying/selling) experience, listening to customer feedback, and acting on it
• Product knowledge: Being passionate about secondhand products and having confident conversations with customers
• Sales: Working independently to do daily store opening and closing, grow sales and store targets
• Stock management: Maintaining stock record accuracy and being prepared for stock control routines
• Others: Any other ad-hoc tasks required by the Company

Qualifications

• Experience: 1-2 years working in a retail environment (electronics)
• Flexible schedule: Available for nights, weekends, and holidays (if required). Working arrangement will be 6 days/week.
• Customer service superstar: Able to build relationships and resolve concerns
• Multitasking pro: Thrives in fast-paced environments and sets priorities
• Self-starter: Takes initiative and demonstrates accountability
• Communication ace: Strong verbal and interpersonal skills
• Growth-oriented: Eager to learn and receptive to feedback

RM2000 - 2500/ month

• Job Types: Full Time
• Timing/Shifts:6 Day Week