Sales Operation Support - Japanese Speaking

Accenture; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global professional services company in Kuala Lumpur seeks a candidate to support account business operations. Responsibilities include managing key customer accounts and overseeing the supply chain process. Preferred qualifications include a Bachelor's degree in Business or related fields, minimum 2 years of experience, proficiency in Excel, and fluency in both Japanese and English. This role offers a dynamic opportunity to drive growth and enhance customer relationships.

Qualifications

• Minimum 2 years related experience preferred.
• Capable of quickly understanding issues and driving solutions.

Responsibilities

• Manage key customer accounts and oversee supply chain processes.
• Serve as the main contact for global accounts.
• Work with teams to improve demand forecast accuracy.
• Align customers with business goals to drive growth.
• Manage revenue, ensure audit compliance, and handle payments.

Skills

Strong communication

Teamwork abilities

Data analysis in Excel

Stakeholder management

Proficient in Japanese

Proficient in English

Education

Bachelor’s degree in Business, Economics or Supply Chain

Tools

SAP

Job description

Candidate will be supporting account business operations with responsibilities such as:

• Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues.
• Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery.
• Worked closely with customers and supply teams to improve short‑term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data.
• Aligned customers and internal teams with business goals to drive growth and achieve targets.
• Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance.

Required Skills and Qualifications:

• Bachelor’s degree preferred. Business, Economics or Supply Chain concentrations preferred.
• Minimum 2 years related experience preferred.
• Strong communication and teamwork abilities.
• Proficient in Excel with the ability to analyze complex data.
• Experience in managing stakeholders and interacting directly with customers is required.
• Capable of quickly understanding issues and driving solutions.
• Experienced in operating SAP/similar MRP systems.
• Proficient in Japanese and English.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.