Sales Manager - Service Residence - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt Regency; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur seeks a professional to enhance occupancy and revenue by building robust relationships with long-stay corporate clients and project-based businesses. The ideal candidate will have 3–4 years of experience in hospitality sales, particularly in serviced apartments. Key skills include client management and negotiation, along with excellent communication abilities. This role provides an exciting opportunity to promote serviced residence products and secure new business while retaining existing clients within the corporate sector.

Qualifications

• Minimum 3–4 years of experience in hospitality sales, preferably in the serviced apartment or extended-stay segment.
• Strong client management and negotiation skills with a proven track record in B2B sales.
• Excellent communication and interpersonal skills.
• Good knowledge of the local corporate market and relocation trends.
• Fluent in English; additional language skills are a plus.

Responsibilities

• Drive occupancy and revenue through client relationships.
• Promote serviced residence products and secure new business.
• Retain existing clients through effective sales strategies.

Skills

Client management

Negotiation

Communication

Interpersonal skills

Sales strategies

Education

Degree or diploma in Business, Hospitality Management, or related field

Tools

Microsoft Office

Opera

Delphi

Salesforce

Job description

Summary

You will be responsible for driving occupancy and revenue by developing strong relationships with long-stay corporate clients, relocation companies, project-based businesses, and other key segments. The role focuses on promoting the serviced residence product, securing new business, and retaining existing clients through effective sales strategies and account management.

Qualification

• Minimum 3–4 years of experience in hospitality sales, preferably in the serviced apartment or extended-stay segment.
• Strong client management and negotiation skills with a proven track record in B2B sales.
• Excellent communication and interpersonal skills.
• Good knowledge of the local corporate market and relocation trends.
• Proficient in Microsoft Office and sales systems (e.g., Opera, Delphi, Salesforce).
• Degree or diploma in Business, Hospitality Management, or related field preferred.
• Fluent in English; additional language skills are a plus.