Sales Manager - Calibration & Metrology Solutions (Sg Buloh)

Ascendent Technology Sdn Bhd; Malaysia; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading calibration solutions provider is seeking a Sales Manager to expand its calibration products and services in Malaysia. The role involves developing new business opportunities, managing customer relationships, and ensuring compliance with ISO/IEC 17025 standards. Ideal candidates should have strong CRM skills, market expansion strategies, and experience in sales management. You will collaborate with diverse teams and engage in technical presentations to promote our calibration capabilities.

Qualifications

• Experience in sales management, particularly in calibration or metrology.
• Ability to navigate tendering processes and government procurement systems.
• Strong analytical skills to gather market intelligence and identify opportunities.

Responsibilities

• Develop and manage customer relationships focusing on calibration services.
• Drive business growth by developing proposals and tenders.
• Collaborate with teams to ensure compliance with ISO standards.

Skills

CRM proficiency (e.g., Salesforce)

Strong technical understanding of ISO/IEC 17025

Customer relationship management

Market expansion and strategy development

Sales activities (prospecting, presentations)

Job description

Sales Manager - Calibration & Metrology Solutions (Sg Buloh)

• We are seeking a Sales Manager (Calibration & Metrology Solutions) to expand our calibration products and measurement services footprint, manage key customer relationships, and support tender/bid processes.
• Identify and develop new calibration business opportunities; drive tenders, quotations, and proposal submissions to ensure competitive and compliant offers.
• Apply strong technical understanding of ISO/IEC 17025 requirements and processes in solution positioning and bidding.
• Execute strategic market expansion: identify growth sectors and potential channel partners; develop entry strategies and marketing campaigns.
• Navigate tendering processes and government procurement systems; conduct routine GeBIZ monitoring.
• Prepare sales reports and pipeline updates; CRM proficiency (e.g., Salesforce) is a plus.
• Build and maintain customer relationships; collaborate cross-functionally with operations/technical teams to deliver on customer requirements.
• Execute sales strategies and activities assigned by the Sales Director, focusing on calibration services and solutions.
• Conduct sales activities including prospecting, cold calls, client visits, technical presentations, and service demonstrations to promote calibration lab capabilities.
• Maintain and expand relationships with existing clients, while developing new accounts in industries requiring calibration and testing services.
• Communicate with principals, vendors, and technical teams on commercial proposals, service specifications, and technical requirements.
• Prepare and update sales pipeline, quotations, tenders, and monthly sales reports.
• Collaborate with the calibration and quality assurance team to ensure client requirements, standards compliance, and service delivery align with ISO/IEC 17025 and other relevant standards.
• Gather market intelligence on competitors, industry trends, and customer requirements to support business growth.
• Promote value-added services such as equipment pick-up/delivery, on-site calibration, and contract calibration packages.