Sales Manager

Shangri-La Hotels and Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur seeks a Sales Manager to drive sales efforts and manage key accounts. The ideal candidate will have a Bachelor Degree in Hospitality and at least 1 year of experience in the industry. Responsibilities include implementing sales action plans, conducting sales calls, and sourcing new business opportunities. Excellent English is a must, and due to permit restrictions, only Malaysian citizens and PRs will be considered. This opportunity offers a chance to work in a dynamic sales environment.

Qualifications

• Minimum of 1 year of experience in a similar role within the hospitality industry.
• Proficient in Microsoft Office and skilled in using office equipment.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Responsibilities

• Implement sales action plans for designated market areas.
• Manage accounts effectively and report to the Director of Sales.
• Conduct daily sales calls and arrange visits for corporate clients.
• Source new business opportunities through sales visits.
• Follow up on all business leads and report progress.

Skills

Excellent written and spoken English

Strong leadership skills

Interpersonal skills

Result-driven mindset

Education

Bachelor Degree or Diploma in Tourism, Hospitality, or Hotel Management

Tools

Microsoft Office

Job description

Overview

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Department

Sales & Marketing

Reports To

Director of Sales

Job Summary

The Sales Manager is responsible for leading sales efforts in assigned market areas by implementing strategic action plans, managing key accounts, and driving revenue growth. This role requires proactive business development, strong negotiation skills, and effective coordination with internal teams to achieve sales targets and optimize hotel profitability.

Key Responsibilities

• Implement sales action plans for designated market areas as outlined in the marketing plan.
• Manage accounts effectively and provide regular updates to the Director of Sales.
• Conduct daily sales calls and arrange familiarization/site inspection visits for corporate clients.
• Aggressively source new business opportunities through scheduled sales visits to key corporate accounts.
• Maintain consistent follow-up on all business leads, assigned projects, and duties, and report progress to the Director of Sales.
• Demonstrate strong negotiation skills to maximize profit across all revenue-generating areas.

Skills and Qualifications

• Bachelor Degree or Diploma in Tourism, Hospitality, or Hotel Management.
• Minimum of 1 year of experience in a similar role within the hospitality industry.
• Excellent written and spoken English; additional languages are an advantage.
• Strong leadership and interpersonal skills with a result-driven mindset.
• Proficient in Microsoft Office and skilled in using office equipment.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.