Sales Manager

UNIFEEDER MALAYSIA SDN. BHD.; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Malaysia is looking for a Sales Manager to manage and grow SOC sales in assigned territories. The role involves acquiring new customers, handling customer relationships, and achieving sales targets while collaborating with various teams. Successful candidates will demonstrate strong sales strategy abilities and customer relationship management experience. This position requires a proactive approach to mentoring junior staff and maintaining a customer-centric culture.

Qualifications

• Proven experience managing sales in a competitive environment.
• Ability to build strong relationships with customers.
• Experience with performance tracking and sales reporting.

Responsibilities

• Manage assigned territories and sales growth.
• Act as primary contact for SOC customers.
• Achieve sales and revenue targets.
• Liaise with internal teams to support sales activities.

Skills

Sales strategy development

Customer relationship management

Negotiation skills

Market analysis

Job description

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Responsibilities

• Manage and grow SOC sales across assigned territories, routes, and trade lanes.
• Identify and acquire new customers, including freight forwarders, NVOCCs, and direct shippers.
• Prepare and deliver customer proposals, quotations, and contracts.
• Support the SOC Sales Head in developing and implementing sales strategies.

Customer Relationship Management

• Act as the primary point of contact for mid- to large-scale SOC customers.
• Conduct regular customer reviews to understand requirements and resolve issues.
• Handle escalations related to bookings, pricing, and service commitments.
• Build long-term partnerships to strengthen customer loyalty.

Revenue & Performance Tracking

• Achieve assigned sales and revenue targets (volume, yield, and profitability).
• Monitor booking performance, customer share, and utilization of container allocation.
• Provide regular sales reports, forecasts, and pipeline updates to management.
• Support accurate CRM updates and ensure data governance.

Cross-Functional Collaboration

• Liaise with documentation and customer service teams for smooth booking execution.
• Coordinate with trade/pricing teams to finalize competitive quotations.
• Support marketing activities such as trade shows and customer events.

Leadership & Team Support

• Mentor and guide junior sales executives and sales admins.
• Promote a customer-centric sales culture focused on results and service quality.
• Provide input to the SOC Sales Head on market developments and team performance.

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Salary match Number of applicants Skills match

Your application will include the following questions:

1. Which of the following statements best describes your right to work in Malaysia?
2. What's your expected monthly basic salary?
3. Which of the following types of qualifications do you have?
4. How many years' experience do you have as a sales manager?
5. Do you have experience in a sales role?
6. How many years' experience do you have with forecasting for businesses?
7. Do you have experience in a role which requires relationship management experience?
8. Do you have customer service experience?