Sales Executive (Sabah Region)

ICE Holidays Sdn Bhd; West Coast Division; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading travel wholesaler in Malaysia is looking for a Sales Executive to promote and sell tour packages. The role involves managing client inquiries, preparing quotations, and achieving sales targets. Candidates should have strong communication skills, be customer-oriented, and willing to travel. Fresh graduates are encouraged to apply. Benefits include annual trips, medical coverage, and training opportunities.

Benefits

Annual company trip

Group PA insurance

Yearly bonus

Performance appraisal reviews

Outpatient medical coverage

Employee price for travel packages

Company uniform

Monthly training arrangements

Team building events

Company sports & recreations

Qualifications

• Prior experience in travel or tourism sales is an added advantage.
• Willing to travel for work as and when required.
• Able to read and write in English and Malay.

Responsibilities

• Promote and sell tour packages and travel-related services.
• Manage inquiries from travel agents professionally.
• Prepare accurate quotations and detailed itineraries.
• Maintain and expand existing client accounts.
• Achieve monthly sales targets.
• Coordinate with Operations Team for service arrangements.
• Attend sales-related meetings and events.
• Provide excellent after-sales support.
• Monitor market trends for strategic sales planning.

Skills

Communication skills

Negotiation skills

Customer-oriented

Proactive

Team collaboration

Basic computer applications

English proficiency

Malay proficiency

Education

Fresh graduates welcome

Job description

Key Responsibilities

• Promote and sell tour packages and travel-related services to clients and agents.
• Manage and respond to inquiries from travel agents in a timely and professional manner.
• Prepare accurate quotations, detailed itineraries, and customised proposals.
• Maintain and expand existing client accounts to strengthen business relationships.
• Achieve assigned monthly sales targets and contribute to overall team performance.
• Coordinate with the Operations Team to ensure smooth booking and service arrangements.
• Attend sales-related meetings, events, exhibitions, and roadshows as required.
• Provide excellent after-sales support, including follow-ups and issue resolution.
• Monitor market trends and competitor pricing to support strategic sales planning.

Requirements

• Prior experience in travel or tourism sales is an added advantage.
• Strong communication and negotiation skills.
• Customer-oriented, proactive, and target-driven.
• Able to work independently as well as collaboratively within a team.
• Proficient in basic computer applications (Microsoft Word, Excel, and email).
• Willing to travel for work as and when required.
• Able to read and write in English and Malay (Mandarin speakers are an added advantage).
• Fresh graduates are welcome to apply as well.

Benefits Of Joining Us

• Annual company trip (for confirmed employees).
• Group PA insurance (for confirmed employees).
• Yearly bonus depending on company performance and reflecting individual performance.
• Twice performance appraisal review annually to identify room for improvement.
• Outpatient medical coverage from registered clinics.
• Employee price for travel packages (for confirmed employees).
• Company uniform provided – travelling claims by receipt.
• Monthly training arrangements from company.
• Exclusive employee HR software applications (leaves, claims, payslips, etc.).
• At least once a year team building arrangements.
• Monthly / weekly company sports & recreations for everyone.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a sales executive?
• Do you possess or have access to your own transportation?
• How much notice are you required to give your current employer?

About Us

Golden Destinations (GD) is the core brand of ICE Holidays Sdn. Bhd., a leading B2B Travel Wholesaler in Malaysia. Our unique business model offers ready-made travel packages with advertising and promotional support, enabling even smaller agents to confidently compete in the market. With the strength of our well‑established GD brand, partners gain customer trust and product credibility. We create marketable travel packages based on current trends and demands, made accessible via our dynamic B2B booking engine. Supported by over 400 active partners and expanding across ASEAN, ICE Holidays is continuously innovating and poised to become a leading travel wholesaler in Asia.