Sales Engineer

IS Ikhlas Suci; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading energy solutions provider in Malaysia is looking for a full-time Sales Engineer to drive client acquisition and technical sales. The successful candidate will blend technical expertise with business development skills, focusing on solutions such as Energy Management Systems and HVAC optimization. Responsibilities include identifying potential clients, designing customized solutions, and maintaining strong client relationships. Ideal applicants should have a degree in engineering and 2-5 years of experience in sales engineering. Competitive package offered.

Qualifications

• 2–5 years experience in sales engineering, energy solutions, or HVAC optimization.
• Strong understanding of chiller systems and energy management.
• Ability to interpret mechanical drawings and energy audit data.

Responsibilities

• Identify, qualify, and approach potential clients across key sectors.
• Collaborate to design customized energy optimization solutions.
• Serve as the main contact throughout sales and implementation.

Skills

Excellent communication

Negotiation

Client engagement

Analytical mindset

Problem-solving

Technical curiosity

Education

Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Energy Engineering

Tools

Chiller systems

HVAC optimization

BMS/EMS platforms

AI/IoT applications

Job description

Company Description About Us

Is Ikhlas Suci is a leading provider of Energy Management Systems (EMS), AI-driven Chiller Optimization solutions and Chiller Replacement projects. We specialize in helping commercial and industrial clients reduce energy costs, improve operational efficiency, and achieve sustainability goals through advanced building digitalization and data-driven optimization.

As we continue to expand our footprint across Malaysia and the region, we are seeking a Sales Engineer who can blend technical expertise with business development capabilities to drive growth and deliver impactful energy solutions.

Role Summary

The Sales Engineer will be responsible for identifying new clients, understanding their operational and energy challenges, and proposing tailored solutions involving Is Ikhlas Suci’s EMS, BMS integration, and chiller optimization technologies. This role requires a proactive individual who can bridge the gap between engineering innovation and commercial success.

Key Responsibilities

1. Business Development & Client Acquisition

• Identify, approach, and qualify potential clients across key sectors such as commercial buildings, hospitals, shopping malls, and industrial facilities.
• Develop a strong sales pipeline through direct outreach, industry networking, and participation in sustainability and facilities management events.
• Conduct client needs assessments to align proposed solutions with their energy-saving objectives and ESG commitments.
• Prepare and present proposals for zero-capex and shared-savings models (ESCO structures).

2. Technical Sales & Solution Design

• Collaborate with the engineering and data analytics teams to design customized energy optimization and monitoring solutions.
• Conduct site visits, energy audits, and preliminary load assessments to identify potential savings opportunities.
• Deliver technical presentations, demonstrations, and solution walkthroughs to clients and consultants.
• Prepare commercial quotations, technical submissions, and tender documentation.

3. Client Relationship Management

• Serve as the main point of contact throughout the sales and implementation cycle.
• Maintain strong client relationships post-installation to identify expansion or upgrade opportunities.
• Gather feedback and share insights with the product development team to refine solution offerings.

4. Market Insights & Collaboration

• Stay current on market trends, government incentives (e.g., EECA, MyHIJAU, SEDA programs), and competitor solutions.
• Collaborate with marketing and project teams to develop case studies and technical collateral.
• Provide management with regular reports on sales performance, pipeline status, and market insights.

Requirements

• Education: Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Energy Engineering.
• Experience: 2–5 years of experience in sales engineering, energy solutions, or HVAC optimization.
• Technical Knowledge: Strong understanding of chiller systems, HVAC optimization, and BMS/EMS platforms.
• Familiarity with AI/IoT applications in energy management.
• Skills: Excellent communication, negotiation, and client engagement skills.
• Sales experience is highly recommended for this role.
• Strong analytical and problem‑solving mindset.
• Attributes: Proactive, target‑oriented, and technically curious.
• Comfortable engaging with both engineering teams and C‑suite decision‑makers.
• Ability to interpret single‑line diagrams, mechanical drawings, and energy audit data.

Preferred Qualifications

• Experience working within an ESCO, facility management, or energy optimization company.
• Knowledge of IoT sensors, AI‑based energy analytics, and building automation systems.
• Familiarity with SIRIM, MyHIJAU, or Green Building Index (GBI) frameworks.
• Professional certifications in energy management or sales (REEM, CEM, REM, etc.) are advantageous.

Role Description

This is a full‑time, on‑site Sales Engineer role located in Kota Bharu. The Sales Engineer will be responsible for delivering technical support to clients, understanding customer needs, and providing tailored solutions that align with our products and services. The role includes engaging with potential clients, supporting the sales team in technical discussions, and ensuring excellent customer satisfaction through effective collaboration and communication with both internal teams and clients.

Qualifications

• Proficient in Sales Engineering and Technical Support, with the ability to provide technical consultation and solutions.
• Strong skills in Sales, with experience in meeting objectives and exceeding client expectations.
• Excellent Customer Service and Communication skills to build strong client relationships and address customer needs effectively.
• Detail‑oriented with a problem‑solving mindset and time management skills to handle technical challenges proactively.
• Relevant educational qualifications in engineering, business, or related fields are advantageous.