Sales Coordinator / Key Account

Vital Healthcare Sdn Bhd; Kapar; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading healthcare company in Kapar, Selangor is seeking a Key Account Executive to manage and grow key customer relationships. The role involves providing tailored account management services, negotiating contracts, and collaborating with internal teams. Ideal candidates will possess a degree in a related field and have a minimum of 2 years' experience in account management or sales. Proficiency in both English and Mandarin is required to cater to clients effectively. This is a full-time position offering exciting opportunities for growth.

Qualifications

• Degree in Business, Marketing, or a related field is preferred.
• Minimum 2 years of experience in account management or sales.
• Proven track record of building and maintaining strong relationships with key clients.
• Excellent communication skills in English and Mandarin.
• In-depth knowledge of the healthcare industry.
• Strong analytical and problem-solving skills.

Responsibilities

• Receive orders, develop customer relationships, and negotiate related contracts.
• Place customer orders with production department and follow up on delivery schedules.
• Collaborate with internal teams for seamless delivery of products.
• Negotiate contracts to secure new business and retain existing clients.
• Review account performance and implement strategies for growth.
• Provide high-quality customer service as the main point of contact.

Skills

Account management

Customer relationship building

Negotiation

Communication in English

Communication in Mandarin

Analytical skills

Education

Degree in Business, Marketing, or related field

Job description

Join the dynamic team at Vital Healthcare Sdn Bhd as a Key Account Executive. In this full-time role based in Kapar, Selangor, you will be responsible for managing and growing key customer relationships to drive revenue and achieve business objectives. As a strategic partner to your clients, you will provide exceptional account management services and work closely with cross-functional teams to deliver tailored healthcare solutions.

What you'll be doing

• Responsibleforreceivingorders,developingcustomerrelationships,andnegotiatingrelatedordercontracts.
• Responsibleforplacingcustomerorderswiththeproductiondepartmentandfollowingupondeliveryschedules.
• Collaborate with internal teams to ensure seamless delivery of products and services
• Collaborate withthe manufacturingdepartmentabout the shipmentinformationanddistributeittothe relevantdepartments.
• Negotiate contracts and agreements to secure new business and retain existing clients
• Regularly review account performance, identify areas for improvement, and implement strategies to drive growth
• Provide high-quality customer service and act as the main point of contact for key accounts

What we're looking for

• A degree in Business, Marketing, or a related field is preferred
• Minimum 2 years of experience in account management or sales
• Proven track record of building and maintaining strong relationships with key clients
• Excellent communication skills in English and Mandarin, and interpersonal skills. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• In-depth knowledge of the healthcare industry and the ability to understand and address client needs
• Strong analytical and problem-solving skills to identify and implement solutions