Sales Coordinator

Superworld Electronics (S) Pte Ltd; Tasek Gelugor; On-site; MYR 40,000 - 50,000; Full time

Job summary

A leading electronics firm in Tasek Gelugor, Penang, is looking for a Sales Administrator to manage sales coordination and customer service. Responsibilities include processing purchase orders, coordinating logistics, and maintaining customer relationships. Ideal candidates should have at least a Diploma and minimum of 2 years in sales administration, be proactive team players, and detail-oriented. This role offers opportunities to grow in a dynamic environment.

Qualifications

• Minimum 2 years in sales administration and coordination.
• Customer Service oriented and proactive.
• Meticulous, efficient, enthusiastic, and resourceful.

Responsibilities

• Coordinate with the customer for delivery arrangements.
• Work with interdepartmental on sales-related matters.
• Process Purchase Orders and manage sales order confirmations.
• Assist in logistics arrangements for shipping.
• Provide administrative support for sales documents.
• Prepare sales reports.
• Manage customer database upkeep.
• Handle customer inquiries and complaints.

Skills

Customer Service orientation

Proactive team player

Attention to detail

Independent work

Education

Diploma in Business Administration, Engineering, Sales and Marketing or equivalent

Job description

Superworld Electronics (S) Pte Ltd – Gelugor, Penang

Coordinate with the customer on delivery arrangement such as re-scheduling request, cancellation requests, etc.

Work with interdepartmental on sales related matters

Process Purchase Order and ensure upon receipt of confirmed sales order timely

Assist in logistic arrangement eg sample/ documents shipping arrangement

Administrative support such as e-filing of sales documents to ensure audit compliance.

Prepare sale reports to sales team.

Process Sample requests from customers

Prompt and regular upkeeping of customers' database to maximise customer relationship management.

Handle and attend to customer's enquiry and complaints.

Any other duties as assigned.

JOB REQUIREMENTS

Min. Diploma in Business Administration, Engineering, Sales and Marketing or equivalent

Min 2 year in sales administration and coordination

Customer Service orientated

Proactive team player with the ability to work independently in challenging projects and timelines.

Meticulous, efficient, enthusiastic, and resourceful