Sales Coordinator

Rapha Medical; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare service provider in Malaysia is looking for a dedicated professional to support customer services, sales, and marketing efforts. The ideal candidate should have a diploma, excellent leadership skills, and strong problem-solving abilities. Proficiency in MS Office and good command of Bahasa Malaysia and English are essential for success in this role. This position requires someone with at least 2 years of relevant experience and the ability to manage multiple tasks effectively within a fast-paced environment.

Qualifications

• Exceptional leadership and resource management skills.
• Strong problem-solving and verbal/written communication skills.
• Good command of Bahasa Malaysia and English; Mandarin is an advantage.

Responsibilities

• Provide support in customer services, sales, and marketing.
• Generate quotes, purchase orders, and contracts.
• Assist with customer inquiries and complaints resolution.

Skills

Leadership

Problem solving

Interpersonal communication

Time management

Education

Diploma or Advanced/Higher Diploma in a related field

Tools

MS Office

MS Excel

Job description

Responsibilities

• Provide key support in customer support services, sales and marketing and group services
• Generate and follow up on standard client quotes, purchaser orders and contract
• Provide operation support to customers
• Assist to correspond to customers’ enquiries
• Interact professionally with all levels of management, staff and business associates
• To handle complaints with calmness, provide appropriate solutions & alternatives within the time limits and do follow up to ensure resolution.
• To keep track on stock and liaise with IT department on e-commerce activities
• Develop positive relationships and effective lines of communication with all functions.
• Provide clinical applications & operation support to customers
• To undertakes other important duties and entrusted responsibilities that may arise due to contingencies of work when required by the company

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher Diploma, or a related field.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office and MS Excel.
• Good command of language (both spoken & written) in Bahasa Malaysia and English and Mandarin will be added advantage.
• Able to do multitask and to work well under pressure.
• Ability to plan and keep track of multiple projects and deadlines.
• Willingness to continue building skills through educational opportunities.
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably executive with experience in Sales Administrative/Support or equivalent.