Sales Coordinator

Frencken Mechatronics (M) Sdn Bhd; Bandar Baru Bangi; On-site; MYR 36,000 - 48,000; Full time

Job summary

A dynamic manufacturing company is seeking a proactive Sales Coordinator to manage customer accounts and ensure smooth order fulfilment. The successful candidate will be responsible for monitoring orders, liaising with customers, and preparing sales documents. Ideal applicants will have a diploma and at least one year of experience in customer service or sales administration, preferably in a manufacturing setting. A positive attitude and proficiency in Microsoft Office are essential.

Benefits

Collaborative work environment

Opportunities for professional growth

Flexible working hours

Qualifications

• Minimum 1 year of experience in customer service or sales administration.
• Experience in a manufacturing environment is an added advantage.
• Proactive, positive, and team-oriented attitude.

Responsibilities

• Monitor customer orders to ensure timely completion.
• Prepare, review, and manage quotations and documentation.
• Maintain long-term relationships with key customers.

Skills

Customer service experience

Sales administration

Microsoft Office proficiency

Strong communication skills

Organizational skills

Education

Diploma or equivalent qualification

Tools

SAP System knowledge

Job description

Frencken Mechatronics (M) Sdn Bhd – Bandar Baru Bangi, Selangor

We are looking for a proactive and detail-oriented Sales Coordinator to join our dynamic team. You will play a key role in managing customer accounts, ensuring smooth order fulfilment, and maintaining excellent relationships with our valued clients.

Key Responsibilities

• Monitor customer orders across departments to ensure timely completion and delivery.
• Follow up on sales order fulfilment and update customers on order status and progress.
• Prepare, review, and manage quotations and related documentation.
• Liaise with existing and potential customers to strengthen business relationships.
• Prepare monthly sales reports and track project milestones and deliverables.
• Maintain and enhance long-term relationships with key customers.

Requirements

• Diploma or equivalent qualification in any discipline.
• Minimum 1 year of experience in customer service or sales administration — experience in a manufacturing environment is an added advantage.
• Proficient in Microsoft Office; knowledge of SAP System is an advantage.
• Strong communication and interpersonal skills, with the ability to engage effectively at all levels.
• Excellent planning, organizational, and follow-up skills.
• Proactive, positive, and team-oriented attitude.

Why Join Us?

• Collaborative and supportive work environment.
• Opportunities for professional growth and career development.
• Be part of a company that values initiative, teamwork, and customer excellence.
• Flexible working hours for employees.