Sales Consultant

RHB Bank; Pahang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is seeking candidates for a sales role to solicit and promote products, ensuring a top-notch customer experience. Qualified applicants should possess a Bachelor's degree and at least one year of sales/customer service experience. Candidates must have strong interpersonal and sales skills, and a commitment to compliance with the bank's policies. This role requires engaging with the local community and delivering results in a fast-paced environment.

Qualifications

• 1 year of experience in sales and customer service related field.
• Relevant licenses for the portfolio are required.
• Strong selling and negotiation skills essential.

Responsibilities

• Solicit and promote sales of products to achieve business KPIs.
• Ensure high standards of customer service.
• Maintain the sales center in alignment with the Bank's standards.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Customer service skills

Education

Bachelor Degree in any related field

Job description

Responsibilities

• Solicit and promote sales of PF products to achieve business KPIs
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products

Customer Service – Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance – Ensure compliance to the policies and procedures set by the Bank; Protect the image and brand of the Bank

Operations – Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products