Sales Assistant / Executive

TSL Jewellery; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A luxury jewellery retailer in Kuala Lumpur is seeking a motivated Individual for a retail position. The role involves delivering exceptional customer service, promoting premium jewellery collections, and achieving sales targets in a vibrant shopping environment. Candidates should have 1-3 years of retail experience, strong sales skills, and be proficient in Mandarin. The position requires flexibility for retail hours, including weekends and holidays. Join a supportive team and build a fulfilling career in luxury retail.

Benefits

Parking subsidy

Attractive commissions

Ongoing training

Clear career development paths

Supportive team environment

Qualifications

• At least 1–3 years of experience in retail, luxury retail, fashion, or sales-related roles.
• Genuine passion for gems and jewellery.
• Physically fit to handle daily retail responsibilities.

Responsibilities

• Deliver outstanding customer service and cultivate long-lasting client relationships.
• Present and promote premium jewellery collections with an emphasis on quality.
• Proactively engage with customers and drive sales to exceed targets.
• Ensure the boutique is well-maintained and professional at all times.

Skills

Strong sales and customer service skills

Excellent communication skills in Mandarin

Confident in negotiating and closing sales deals

Highly motivated to achieve sales targets

Job description

Parking subsidy and convenient public transport access

Attractive commissions and performance-based incentives

Ongoing training and clear career development paths

Opportunity to work with exquisite luxury jewellery

Supportive, collaborative team environment

Build a fulfilling career in the luxury retail industry

Locations (Shopping Mall):

Pavilion Elite KL

TRX Exchange Mall

Job Descriptions:

Deliver outstanding customer service and cultivate long‑lasting client relationships.

Present and promote premium jewellery collections, emphasizing quality, design, and craftsmanship.

Proactively engage with customers, answer inquiries, and drive sales to consistently exceed targets.

Maintain deep product knowledge and market awareness to offer informed and personalized advice.

Negotiate prices within company guidelines, ensuring profitability while maintaining customer satisfaction.

Accurately process sales transactions and ensure proper documentation for inventory and record‑keeping.

Follow up with clients to ensure satisfaction, encourage repeat business, and build brand loyalty.

Manage product displays to ensure all jewellery is showcased in an appealing and organized manner.

Keep the boutique well‑maintained, ensuring a welcoming and professional atmosphere at all times.

Job Requirements:

At least 1 – 3 years of experience in retail, luxury retail, fashion, or sales‑related roles.

Strong sales and customer service skills with a genuine passion for gems and jewellery.

Excellent communication skills in Mandarin (Cantonese is a plus) to serve Mandarin‑speaking clients.

Confident in negotiating and closing sales deals.

Willing to work onsite with flexibility for retail hours, including weekends and holidays.

Highly motivated to achieve sales targets and earn attractive commissions.

Eagerness to learn, grow, and pursue career advancement opportunities.

Physically fit and in good health to handle daily retail responsibilities.