Sales Assistant

TRANSBELT AUTOMOTIVE SDN. BHD.; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

A leading automotive company in Kuala Lumpur is seeking a motivated Sales Assistant to provide exceptional customer service and support the sales team. This role involves interacting with customers, collaborating to achieve sales targets, and maintaining accurate sales documentation. Ideal candidates should possess strong communication skills, attention to detail, and a positive attitude. Flexibility for working evenings and weekends is needed. Join a dynamic team that values customer satisfaction and continuous improvement.

Qualifications

• High school or equivalent; additional education in sales or business-related field is a plus.
• Proven experience in a customer service or sales support role.
• Excellent interpersonal and communication skills.
• Strong customer focus with relationship-building abilities.
• Proficient in using computer software and systems (MS Office, CRM).
• Detail-oriented with good organizational and multitasking abilities.
• Positive attitude, self-motivated, and able to work independently or in a team.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Interact with customers to provide friendly and professional service.
• Collaborate with sales team to achieve sales targets.
• Develop understanding of products and stay updated on industry trends.
• Monitor stock levels and ensure product availability.
• Maintain accurate customer records and sales reports.
• Foster a positive team environment and share insights.

Skills

Customer Service

Sales Support

Communication Skills

Inventory Management

Team Collaboration

Education

High school or equivalent

Education in sales or business-related field

Tools

MS Office

CRM software

Job description

We are seeking a motivated and customer-oriented Sales Assistant to join our dynamic team. As a Sales Assistant, you will play a crucial role in supporting the sales department by providing exceptional customer service, assisting with sales processes, and ensuring a smooth and efficient sales experience for our clients. This is an excellent opportunity for an enthusiastic individual who enjoys working in a fast-paced environment and has a passion for sales and customer satisfaction.

Key Responsibilities:

• Customer Service: Interact with customers in a friendly and professional manner, addressing their inquiries, providing product information, and assisting them in making purchasing decisions. Strive to exceed customer expectations and ensure their satisfaction throughout the sales process.
• Sales Support: Collaborate with the sales team to achieve sales targets and objectives. Assist in identifying potential customers, generating leads, and qualifying prospects. Prepare sales documents, including quotes, invoices, and contracts. Follow up with customers regarding order status, delivery schedules, and post-sales support.
• Product Knowledge: Develop a comprehensive understanding of our products and services to effectively communicate features, benefits, and competitive advantages to customers. Stay updated on industry trends, new product releases, and market conditions to provide accurate and relevant information to customers.
• Inventory Management: Monitor stock levels and ensure adequate availability of products for customers. Coordinate with the warehouse team to ensure timely and accurate order fulfillment. Conduct regular stock checks and assist in inventory management tasks such as receiving, organizing, and replenishing merchandise.
• Sales Administration: Maintain accurate and up-to-date customer records, sales reports, and other relevant documentation. Enter sales orders into the system, process payments, and handle any necessary paperwork. Assist in maintaining a clean and organized sales area, including product displays and promotional materials.
• Team Collaboration: Collaborate with the sales team and other departments to achieve overall organizational goals. Share customer feedback, market insights, and sales-related information to contribute to the continuous improvement of our products and services. Foster a positive and supportive team environment.

Qualifications and Skills:

• High school or equivalent (additional education in sales or business-related field is a plus)
• Proven experience in a customer service or sales support role
• Excellent interpersonal and communication skills
• Strong customer focus with the ability to build and maintain relationships
• Proficient in using computer software and systems (MS Office, CRM software, etc.)
• Detail-oriented with good organizational and multitasking abilities
• Positive attitude, self-motivated, and able to work both independently and as part of a team
• Flexibility to work evenings, weekends, and holidays as needed

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