Sales Admin & Order Fulfillment Specialist

Winstar Aluminium Manufacturing; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A manufacturing company in Kuala Lumpur is looking for a customer service executive to manage customer orders, support sales, and maintain records. The ideal candidate should have at least a diploma and 1 year of relevant experience. Strong communication skills in English and Malay, and preferably in Chinese are essential. This role involves liaising with various departments to ensure customer satisfaction and systematic handling of orders and inquiries.

Qualifications

• Minimum qualification: Diploma / Professional Certificate / Bachelor’s Degree in related field.
• Preferred at least 1 year relevant experience.
• Strong knowledge of different business functions.

Responsibilities

• Receive and process customer orders.
• Provide customer service to walk-in customers.
• Liaise with warehouse for goods packing.
• Compile payment collection reports.
• Maintain records of sales and customers.

Skills

Leadership qualities

Communication in English

Communication in Malay

Communication in Chinese

Customer service skills

Education

Diploma / Professional Certificate / Bachelor’s Degree in related field

Job description

A manufacturing company in Kuala Lumpur is looking for a customer service executive to manage customer orders, support sales, and maintain records. The ideal candidate should have at least a diploma and 1 year of relevant experience. Strong communication skills in English and Malay, and preferably in Chinese are essential. This role involves liaising with various departments to ensure customer satisfaction and systematic handling of orders and inquiries.