Sales Admin Executive (B2B)

Hisense; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading electronic company in Malaysia is seeking a customer service representative to manage customer inquiries regarding products, orders, and deliveries. The ideal candidate will have a diploma in Business Administration or Marketing and proficiency in BM, English, and/or Mandarin. Responsibilities include preparing quotes, processing orders, and collaborating with teams to ensure customer satisfaction. Attention to detail and the ability to work independently are essential for success in this role.

Qualifications

• Diploma in Business Administration, Marketing, Office Administration, or related discipline.
• Proficiency in BM, English, and/or Mandarin preferred.
• Previous experience in sales support or customer service is an advantage.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Serve as the primary point of contact for customers, addressing queries on products and orders.
• Prepare quotes, process orders, and manage customer accounts.
• Collaborate with sales personnel and cross-functional teams.

Skills

Customer service

Sales support

Detail-oriented

Communication in BM, English, and Mandarin

Education

Diploma in Business Administration, Marketing, or Office Administration

Job description

Serve as the primary point of contact for customers, addressing queries on products, orders, and deliveries to ensure satisfaction.

Prepare quotes, process orders, and manage customer accounts to support seamless sales operations.

Collaborate with sales personnel and cross-functional teams to ensure smooth operations and timely service delivery.

Job Requirements

• Diploma in Business Administration, Marketing, Office Administration, or related discipline.
• Proficiency in BM, English, and/or Mandarin preferred to effectively communicate with Mandarin-speaking clients.
• Previous experience in sales support, customer service, or administrative role is an added advantage.
• Ability to work independently and manage multiple tasks effectively.
• Strong attention to detail to ensure accuracy in customer records and sales processes.