Sales Admin Coordinator

Palaquin; Chemor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent sales organization is seeking a Sales Admin Coordinator to support the sales team by managing documentation, coordinating with internal departments, and assisting customers. You will be responsible for processing sales orders, maintaining sales records, and preparing reports to ensure smooth operations. The ideal candidate will have a diploma or degree in business and at least 1–3 years of experience in a similar role, along with strong organizational and communication skills.

Qualifications

• Minimum Diploma or Degree in Business Administration, Marketing, or a related field.
• At least 1–3 years of working experience in a similar role.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiar with sales or accounting systems.

Responsibilities

• Prepare and process sales orders, quotations, invoices, and delivery arrangements.
• Coordinate between the sales, production, store, and accounts departments.
• Maintain and update customer records and sales databases.
• Handle customer inquiries, complaints, and requests professionally.
• Monitor stock levels and liaise with relevant departments.

Skills

Organizational skills

Communication skills

Multitasking skills

Customer service skills

Education

Diploma or Degree in Business Administration, Marketing, or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

AutoCount

Job description

Job Summary

Job Summary: The Sales Admin Coordinator is responsible for supporting the sales team in all administrative and coordination tasks. This includes managing sales documentation, coordinating with internal departments, assisting customers, preparing reports, and ensuring the smooth operation of day-to-day sales activities. The role requires strong organizational, communication, and multitasking skills to help the team achieve sales targets efficiently.

Key Responsibilities

• Prepare and process sales orders, quotations, invoices, and delivery arrangements accurately and promptly.
• Coordinate between the sales, production, store, and accounts departments to ensure smooth order processing and timely deliveries.
• Maintain and update customer records, price lists, and sales databases.
• Handle customer inquiries, complaints, and requests professionally and efficiently.
• Monitor stock levels and liaise with relevant departments for replenishment or order updates.
• Prepare regular sales reports, summaries, and performance updates for management review.
• Assist in tracking sales targets, commission calculations, and incentive claims.
• Support the sales team with administrative tasks such as preparing presentations, attending to correspondence, and organizing meetings.
• Ensure proper documentation and filing of all sales-related records in compliance with company policies.
• Provide general administrative support to the department as required.

Requirements

• Minimum Diploma or Degree in Business Administration, Marketing, or a related field.
• At least 1–3 years of working experience in a similar role.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiar with sales or accounting systems (e.g., AutoCount).
• Strong communication and coordination skills.
• Detail-oriented, organized, and able to handle multiple tasks efficiently.
• Able to work independently with minimal supervision and as part of a team.

Personal Attributes

• Responsible, reliable, and proactive.
• Customer-focused with a positive working attitude.
• Good time management and problem-solving skills.