Road Operation Attendant

Genting Malaysia; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading multinational conglomerate is seeking a front-liner serviceman at Genting Highlands Resort. Responsibilities include providing excellent service to road users, collecting charges, and supporting administrative tasks. This role requires willingness to work shifts (24/7) and commitment to customer satisfaction. Join now to build a successful career.

Qualifications

• Able to perform shift duty (24/7).
• Willing to be based at Genting Highlands Resort.

Responsibilities

• Represent the company as a front‑liner serviceman and provide courteous, efficient and accurate service to road users.
• Collect road charges from vehicles ensuring that the amount collected is in accordance with vehicle classification class rate.
• Check and ensure that the equipment is functioning well prior to the beginning of the shift and report any malfunction promptly.
• Receive and report any information and complaints from road users.
• Carry out administrative tasks related to the Road Charge System and support day‑to‑day road charge operation.
• Assist to support day‑to‑day road charge operation and provide general administrative support to operations.
• Attend customer enquiries when required and/or perform other ad‑hoc tasks from operation.

Job description

Company Overview

Genting Malaysia is a leading multinational conglomerate principally involved in the leisure and hospitality business covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan.

Requirements

• Able to perform shift duty (24/7)
• Willing to be based at Genting Highlands Resort

Job Responsibilities

• Represent the company as a front‑liner serviceman and provide courteous, efficient and accurate service to road users.
• Collect road charges from vehicles ensuring that the amount collected is in accordance with vehicle classification class rate.
• Check and ensure that the equipment is functioning well prior to the beginning of the shift and report any malfunction promptly.
• Receive and report any information and complaints from road users.
• Carry out administrative tasks related to the Road Charge System and support day‑to‑day road charge operation.
• Assist to support day‑to‑day road charge operation and provide general administrative support to operations.
• Attend customer enquiries when required and/or perform other ad‑hoc tasks from operation.

Benefits

Be part of an exciting history‑in‑the‑making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!