Retail Training & SOP Coach — TTT Certified

Central Coldstorage Kuching Sdn. Bhd.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Kuching is seeking a qualified candidate to assess retail outlets and coach staff on skills development. The ideal candidate will have at least a Bachelor's Degree in Business Studies or a related field, a minimum of 2 years of experience in retail operations, and a Train The Trainer certification. Strong interpersonal and communication skills in English, Mandarin, and Bahasa Malaysia are essential. A salary starting at RM3K is offered depending on qualification and experience.

Qualifications

• Minimum 2 years working experience in retail operations, training, or coaching roles.
• Possess Train The Trainer (TTT) certification.
• Good command of English, Mandarin and Bahasa Malaysia.

Responsibilities

• Assess outlet with policy and standard operating procedures (SOP).
• Coach retail staff to support skill development.
• Analyze and rectify challenges in retail operations.

Skills

Interpersonal skills

Communication skills

Coaching

Education

Bachelor's Degree in Business Studies/Human Resource/Management

Job description

A retail company in Kuching is seeking a qualified candidate to assess retail outlets and coach staff on skills development. The ideal candidate will have at least a Bachelor's Degree in Business Studies or a related field, a minimum of 2 years of experience in retail operations, and a Train The Trainer certification. Strong interpersonal and communication skills in English, Mandarin, and Bahasa Malaysia are essential. A salary starting at RM3K is offered depending on qualification and experience.