Retail Training Manager

Michael Page; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Retail Healthcare organization is seeking a Training Manager in Kuala Lumpur. This role involves designing and delivering training programs, coordinating logistics, and assessing training effectiveness. Candidates must have a Bachelor's degree and at least 4 years of experience in retail training. This position offers a comprehensive benefits package and a collaborative work environment.

Benefits

Comprehensive statutory benefits

Opportunities for professional growth

Collaborative work environment

Qualifications

• Minimum 4 years of experience as a Retail trainer.
• Strong background in training and development within the Retail industry.
• Proven ability to design, deliver, and assess training programs.

Responsibilities

• Develop, implement, and deliver engaging training programs.
• Manage end-to-end logistics for training execution.
• Assess training effectiveness and identify skill gaps.
• Lead and guide the L&D team effectively.

Skills

Training and development

Sales strategies

Customer engagement

Project management

Communication skills

Organizational skills

Education

Bachelor's Degree in HR or relevant discipline

Job description

Overview

• Opportunity to work in a leading Retail Healthcare organization


• Competitive compensation package

About Our Client

About Our Client

The company is a large organisation operating in the Retail sector with a strong presence in Kuala Lumpur. It is committed to fostering growth and innovation by investing in employee development and cutting-edge practices.

Job Description

• Training Design & Delivery: Develop, implement, and deliver engaging training programs (virtual & in-person) covering sales strategies, customer engagement, and product knowledge. Create learning materials such as presentations, e-learning modules, and practical exercises.


• Training Coordination: Manage end-to-end logistics including scheduling, venue, equipment, and participant engagement to ensure smooth execution.


• Evaluation & Needs Analysis: Assess training effectiveness through surveys, evaluations, and performance metrics. Conduct training needs analysis to identify skill gaps and align with organisational goals.


• Collaboration: Partner with HR, sales, and customer service teams to align training with business priorities and address capability gaps.


• Team Leadership: Lead and guide the L&D team by setting clear goals, monitoring performance, and fostering a collaborative, innovative culture.

The Successful Applicant

The Successful Applicant

A successful Training Manager should have:

• At Bachelor\'s Degree in HR or any relevant discipline.


• At least 4 years of experience as a Retail trainer.


• A strong background in training and development, ideally within the Retail industry.


• Proven ability to design, deliver, and assess training programs effectively.


• Excellent communication and organisational skills to manage multiple projects.


• Knowledge of industry regulations and compliance requirements.


• A passion for fostering employee growth and organisational success.

What\'s on Offer

• Comprehensive statutory benefits to support your well-being.


• Opportunities to work in a leading organisation within the Retail industry.


• A collaborative environment in the heart of Kuala Lumpur.

Join a team that values innovation and professional growth. Apply now to become part of this exciting opportunity as a Training Manager in Kuala Lumpur.