Retail Team Lead: Store Ops & Customer Experience

Concubine Lane Souvenir; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail store in Ipoh is looking for an experienced Assistant Supervisor to support daily operations and lead a retail team. Responsibilities include managing stock, cashiering tasks, and ensuring great customer service. Candidates should have at least 2 years of retail experience and SPM/Diploma, with fluency in English and Malay, and Mandarin being an advantage. The position offers a salary up to RM2,000/month, plus bonuses and a friendly working environment.

Benefits

Monthly Conduct & Performance Bonus

Employee Loans

Training Provided

Car & Housing Incentive

Semi-Annual Bonus

Qualifications

• Minimum 2 years retail experience required.
• Confident in leading and managing staff.
• Responsible, well-mannered, and a team player.

Responsibilities

• Assist Supervisor in daily store operations.
• Lead, motivate, and manage retail team.
• Handle cashiering & POS transactions.
• Manage stock and product displays.
• Ensure smooth customer service.

Skills

Fluent in English

Fluent in Malay

Fluent in Mandarin

Leadership

Customer interaction

Education

SPM / Diploma

Job description

A retail store in Ipoh is looking for an experienced Assistant Supervisor to support daily operations and lead a retail team. Responsibilities include managing stock, cashiering tasks, and ensuring great customer service. Candidates should have at least 2 years of retail experience and SPM/Diploma, with fluency in English and Malay, and Mandarin being an advantage. The position offers a salary up to RM2,000/month, plus bonuses and a friendly working environment.