Retail Team Lead & Sales Strategy Coach

Watsons Malaysia; Selangor; On-site; Full time

Job summary

A retail company in Malaysia is seeking individuals for full or part-time positions. Responsibilities include assisting in the management of staff, motivating and training them on policies and customer service, and generating necessary reports. Candidates should possess a pleasant personality and good communication skills along with at least SPM/STPM/A Level or a Professional Certificate. It involves working retail hours, including weekends and holidays.

Qualifications

• Pleasant personality with strong communication skills.
• Candidate must possess at least SPM / STPM / A Level or equivalent.
• Good interpersonal & follow-up skills.

Responsibilities

• Assist store manager in hiring and managing staff.
• Motivate and train staff on policies and customer service.
• Generate necessary reports related to staff and sales.

Skills

Good communication skills

Interpersonal skills

Adaptability

Education

SPM / STPM / A Level / Pre-U

Professional Certificate

Job description

Responsibilities:

• Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues.
• Motivate & train staffs on company's policy, SOP, customer service & selling skills.
• Come up with strategy to achieve sales target.
• Generate & provide necessary reports as required (staff turnover, sales, inventory level, etc).
• Provide professional services to customers.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.