Retail Team Lead: Customer Experience & Sales

Habib Retail; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Johor Bahru is seeking a Retail Representative to provide exceptional customer service and assist in sales processes. Responsibilities include greeting customers, managing transactions, and collaborating with the team to meet sales targets. Ideal candidates should have at least SPM qualifications and 3-5 years of experience in retail, with strong communication skills in English and Malay. Join us for a fulfilling career growth opportunity in a vibrant retail environment.

Benefits

Internal training and development opportunities

Qualifications

• Minimum qualification of SPM or equivalent.
• 3-5 years of relevant working experiences in retail or equivalent.
• Good command of verbal and written English and Malay.

Responsibilities

• Follow company rules to uphold brand standards.
• Greet and engage customers, answer inquiries.
• Achieve and exceed sales targets.
• Manage financial transactions accurately.
• Support loss prevention and stock management efforts.
• Maintain merchandise records as required.
• Collaborate with management and team members.
• Report to the Gallery Manager on commercial matters.

Skills

Customer service

Sales

Retail management

Teamwork

Communication in English and Malay

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

A leading retail company in Johor Bahru is seeking a Retail Representative to provide exceptional customer service and assist in sales processes. Responsibilities include greeting customers, managing transactions, and collaborating with the team to meet sales targets. Ideal candidates should have at least SPM qualifications and 3-5 years of experience in retail, with strong communication skills in English and Malay. Join us for a fulfilling career growth opportunity in a vibrant retail environment.