Retail Sales Specialist — Up-Sell & Service Excellence

Clarks; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail brand in Malaysia seeks a motivated retail associate to demonstrate products and engage customers. Responsibilities include achieving sales targets, maintaining store presence, and ensuring excellent customer service. The ideal candidate will be educated to SPM level and fluent in English and Bahasa Malaysia, with knowledge of retail operations and visual merchandising. Candidates with a passion for retail and strong interpersonal skills will thrive in this dynamic role.

Qualifications

• Must be able to articulate promotion information effectively.
• Experience in retail management and store operations is preferable.
• Basic knowledge and awareness of products are expected.

Responsibilities

• Demonstrate products to persuade sales.
• Maintain store security and cleanliness.
• Meet personal sales targets and objectives.
• Handle customer feedback promptly.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Basic retail operating knowledge

Basic visual merchandising

Strong customer service skills

Ability to engage general consumers

Education

Educated to SPM level

Tools

Microsoft Office Suite

Point-of-sale system

Job description

A leading retail brand in Malaysia seeks a motivated retail associate to demonstrate products and engage customers. Responsibilities include achieving sales targets, maintaining store presence, and ensuring excellent customer service. The ideal candidate will be educated to SPM level and fluent in English and Bahasa Malaysia, with knowledge of retail operations and visual merchandising. Candidates with a passion for retail and strong interpersonal skills will thrive in this dynamic role.