Retail Sales Associate

Sunday Staples Pte. Ltd.; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A fashion retail company in Kuala Lumpur seeks a Retail Sales Associate to enhance customer experiences and drive sales. The ideal candidate should have a passion for fashion and strong interpersonal skills. Key responsibilities include engaging with customers, maintaining store presentation, and supporting daily operations. This position offers employee discounts and potential for career growth within a vibrant retail team.

Benefits

Employee discounts on fashion items

Opportunity for career growth

Competitive salary and benefits

Qualifications

• Previous retail or customer service experience is preferred but not required.
• Passion for fashion and a keen eye for style trends.
• Strong interpersonal and communication skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Greet customers and provide personalized assistance.
• Stay up-to-date with fashion trends and product offerings.
• Drive sales by upselling and cross-selling.
• Maintain attractive store layout and stock.
• Address customer inquiries and concerns.
• Assist with daily store operations.

Skills

Customer engagement

Product knowledge

Sales skills

Interpersonal skills

Flexibility

Job description

As a Retail Sales Associate at Sunday Staples, you will play a vital role in creating an exceptional shopping experience for our customers.

What you'll do:

• Customer Engagement: Greet customers with a warm and friendly demeanor, actively listen to their needs, and provide personalized assistance.
• Product Knowledge: Stay up-to-date with the latest fashion trends and our product offerings to provide expert advice and recommendations to customers.
• Sales: Drive sales by actively promoting products, upselling, and cross-selling to meet or exceed sales targets.
• Visual Merchandising: Maintain an attractive and organized store layout by ensuring that products are properly displayed and well‑stocked.
• Customer Support: Address and resolve customer inquiries, concerns, and returns efficiently, ensuring customer satisfaction.
• Store Operations: Assist with daily store tasks, including opening and closing procedures, inventory management, and cash handling.
• Brand Ambassadorship: Represent the Sunday Staples brand values and image with professionalism and enthusiasm.
• Loss Prevention: Follow security and loss prevention procedures to protect the store's assets.
• Team Collaboration: Work collaboratively with fellow associates and contribute to a positive and supportive team environment.

What you'll need:

• Previous retail or customer service experience is preferred but not required.
• A passion for fashion and a keen eye for style trends.
• Strong interpersonal and communication skills.
• Excellent customer service skills, with a genuine desire to create memorable shopping experiences.
• Ability to work in a fast-paced, dynamic environment.
• Flexibility to work weekends, evenings, and holidays as needed.

What you'll get:

• Employee discounts for all Sunday Staples fashion items
• A chance to make a real impact on the business
• Competitive salary and benefits
• The opportunity to pick and grow your own team
• A chance to learn and grow in your career

If you are excited about fashion and ready to deliver exceptional customer experiences, we invite you to join our team at Sunday Staples. To apply, please submit your resume and a brief cover letter outlining your interest and relevant experience to *******@sundaystaples.com

Sunday Staples is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and customers.