Retail Process Excellence Lead

Central Coldstorage Kuching Sdn Bhd; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail organization in Kuching is seeking a qualified individual to analyze and improve retail operations. Responsibilities include identifying inefficiencies, conducting assessments, and developing initiatives to improve areas such as inventory management and customer flow. The ideal candidate will possess a relevant Bachelor's degree, strong analytical skills, and be proficient in English and Bahasa Malaysia. A proactive approach and willingness to travel is essential for this role.

Qualifications

• Bachelor's degree in relevant fields required.
• Relevant internship experience preferred, especially for fresh graduates.
• Strong analytical, problem-solving, and critical thinking abilities.

Responsibilities

• Analyze existing retail operations and workflows.
• Conduct on-site assessments and data collection.
• Develop and evaluate process improvement initiatives.
• Prepare and present findings and recommendations.
• Collaborate with store managers for implementing changes.
• Monitor effectiveness of solutions and track KPIs.
• Support continuous improvement culture across retail network.

Skills

Strong analytical abilities

Problem-solving skills

Critical thinking

Excellent communication skills

Proficient in Microsoft Office Suite

Fluent in English

Fluent in Bahasa Malaysia

Education

Bachelor's degree in Operations Management, Supply Chain Management & Logistics, Business Administration/Management, or Engineering

Job description

A leading retail organization in Kuching is seeking a qualified individual to analyze and improve retail operations. Responsibilities include identifying inefficiencies, conducting assessments, and developing initiatives to improve areas such as inventory management and customer flow. The ideal candidate will possess a relevant Bachelor's degree, strong analytical skills, and be proficient in English and Bahasa Malaysia. A proactive approach and willingness to travel is essential for this role.