Retail Outlet Lead & Team Coach

Alpro Pharmacy; Terengganu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pharmacy retailer in Terengganu seeks an experienced outlet supervisor to oversee daily operations, conduct on-the-job training, and ensure exceptional customer service. Candidates should have a Bachelor's Degree or Diploma and a minimum of 3 years of supervisory experience in retail. Strong organizational skills and the ability to manage team performance are essential. This role requires working retail hours, including shifts and weekends.

Qualifications

• Minimum 3 years of supervisory experience in retail, pharmacy experience is advantageous.
• Willing to work retail hours, including shifts and weekends.
• Fluent in English (spoken and written) is an advantage.

Responsibilities

• Oversee day-to-day outlet operations with responsibility and reliability.
• Conduct on-the-job training and coaching for new team members.
• Support the Branch Manager in achieving outlet goals and operational excellence.

Skills

Organizational skills

People management

Customer service

Analytical skills

Education

Bachelor’s Degree or Diploma

Job description

A leading pharmacy retailer in Terengganu seeks an experienced outlet supervisor to oversee daily operations, conduct on-the-job training, and ensure exceptional customer service. Candidates should have a Bachelor's Degree or Diploma and a minimum of 3 years of supervisory experience in retail. Strong organizational skills and the ability to manage team performance are essential. This role requires working retail hours, including shifts and weekends.