Retail Outlet Lead & Team Coach

Alpro Pharmacy; Pahang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail pharmacy in Malaysia is seeking a candidate to oversee day-to-day operations and conduct training for new team members. The ideal applicant should have at least 3 years of supervisory experience in retail, preferably within a pharmacy. Strong organizational skills and the ability to deliver excellent customer service are essential. This location also supports the Branch Manager in achieving operational goals and enhancing the customer experience.

Qualifications

• Minimum 3 years of supervisory experience in retail, pharmacy experience is an advantage.
• Must be skilled in handling difficult customer situations professionally.
• Computer literate and capable of using retail systems.

Responsibilities

• Oversee day-to-day outlet operations with responsibility.
• Conduct training and coaching for new team members.
• Assist in staff scheduling and performance appraisal processes.

Skills

Organizational skills

People management

Customer service

Sales analysis

Education

Bachelor’s Degree or Diploma

Job description

A retail pharmacy in Malaysia is seeking a candidate to oversee day-to-day operations and conduct training for new team members. The ideal applicant should have at least 3 years of supervisory experience in retail, preferably within a pharmacy. Strong organizational skills and the ability to deliver excellent customer service are essential. This location also supports the Branch Manager in achieving operational goals and enhancing the customer experience.