Retail Operations Leader: Drive Store Performance & Growth

Reeracoen Recruitment; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail management company in Kedah is seeking a Senior Operations Manager to oversee the performance of multiple retail outlets. This role includes developing operational strategies, coaching store managers, and optimizing efficiency to meet sales and customer service objectives. The ideal candidate will have experience in retail operations and strong leadership skills, ensuring excellent customer service and compliance with company policies.

Responsibilities

• Develop and implement operational policies to drive efficiency.
• Lead, coach, and support store managers to achieve performance targets.
• Monitor sales performance and prepare reports to recommend actions.

Job description

A leading retail management company in Kedah is seeking a Senior Operations Manager to oversee the performance of multiple retail outlets. This role includes developing operational strategies, coaching store managers, and optimizing efficiency to meet sales and customer service objectives. The ideal candidate will have experience in retail operations and strong leadership skills, ensuring excellent customer service and compliance with company policies.