Retail Operations Leader: Drive Growth & Service Excellence

HABIB Group; Hulu Kelang; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading retail company in Malaysia is seeking a General Manager for Retail Operations to oversee departmental functions, enhance operational systems, and lead marketing strategies. This role requires a Bachelor's degree in Business Management and at least 8 years of managerial experience, preferably in retail. The ideal candidate should demonstrate strong leadership, analytical skills, and effective communication in both Bahasa Melayu and English.

Qualifications

• At least 8 years’ experience at the managerial level in the retail industry.

Responsibilities

• Oversee the entire operations activity and lead the retail operations team.
• Enhance the operational system and processes to achieve excellence.
• Oversee marketing strategies to improve brand awareness.
• Establish company-wide retail strategy and manage P&L.
• Ensure optimal workforce management for teams.
• Identify training programs for continuous improvement.

Skills

Leadership

Analytical skills

Customer service

Communication in English

Communication in Bahasa Melayu

Education

Bachelor's Degree in Business Management

Job description

A leading retail company in Malaysia is seeking a General Manager for Retail Operations to oversee departmental functions, enhance operational systems, and lead marketing strategies. This role requires a Bachelor's degree in Business Management and at least 8 years of managerial experience, preferably in retail. The ideal candidate should demonstrate strong leadership, analytical skills, and effective communication in both Bahasa Melayu and English.