Retail/Health/Sales - Assistant/Executive (PJ/Subang/Cheras/OUG)

Multicare Health Pharmacy; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local pharmacy in Selangor is seeking enthusiastic individuals to deliver exceptional customer service and assist in various pharmacy responsibilities. Candidates should have a minimum of a Diploma or Bachelor’s Degree in a related field, with at least 1 year of relevant experience preferred, although those without experience are encouraged to apply. This role requires excellent interpersonal skills and the ability to work flexible hours, including shifts and holidays. Join a supportive team environment focused on customer satisfaction.

Qualifications

• Minimum Diploma qualification or Bachelor Degree in any related field.
• Preferably at least 1 year of relevant working experience in a retail pharmacy or healthcare industry.
• Excellent interpersonal and communication skills.

Responsibilities

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over‑the‑counter products and health-related queries.
• Monitor stock levels, restocking shelves promptly to ensure products are available.

Skills

Customer service

Communication skills

Interpersonal skills

Motivated

Education

Diploma or Bachelor Degree in related field

Job description

Responsibilities

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over‑the‑counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on‑ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

Qualifications

• Minimum Diploma qualification or Bachelor Degree in any related field.
• Preferably at least 1 year of relevant working experience; experience in a retail pharmacy setting or healthcare industry is an added advantage.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Able to work on shifts, weekends, and public holidays.
• Self‑motivated and passionate about retail.

Applicable fair employment opportunity statement if required by law.