Retail Fashion Supervisor - Mandarin Speaker

Tetap Hangat; Selangor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A retail company in Malaysia is seeking a Supervisor to drive sales performance and oversee store operations. You will be responsible for leading a team, ensuring excellent customer service, and managing inventory effectively. With a minimum of 2-3 years of retail experience and strong leadership skills, the successful candidate will thrive in an environment focused on achieving sales targets. Benefits include health insurance, maternity leave, and opportunities for professional development.

Benefits

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Qualifications

• Minimum 2–3 years of retail experience, including at least 1 year in a supervisory role.
• Proven ability to meet sales targets and manage a team effectively.
• Mandarin proficiency is a bonus.

Responsibilities

• Drive sales performance to meet or exceed store targets.
• Motivate and coach staff to achieve individual and team sales goals.
• Supervise and support sales associates in daily store operations.
• Manage cash handling, deposits, and register accuracy.

Skills

Leadership

Communication

Problem-solving

Sales target achievement

POS systems

Microsoft Office Suite

Education

High School SPM, Diploma or equivalent in Business or Retail Management

Job description

Qualifications

• High School SPM, Diploma or equivalent; Business, Retail Management, or related field.
• Minimum 2–3 years of retail experience, including at least 1 year in a supervisory or team‑lead role.
• Strong leadership, communication, and problem‑solving skills.
• Proven ability to meet sales targets and manage a team effectively.
• Proficient in POS systems and Microsoft Office Suite.
• Mandarin proficiency is a bonus.

Responsibilities

• Sales & Customer Service
  Drive sales performance to meet or exceed store targets.
  Ensure excellent customer service and resolve customer concerns promptly and professionally.
  Motivate and coach staff to achieve individual and team sales goals.
• Team Leadership
  Supervise, train, and support sales associates in daily store operations.
  Assist in staff scheduling, attendance tracking, and performance evaluations.
  Foster a positive, team‑oriented work environment.
• Store Operations
  Oversee store opening and closing procedures.
  Ensure the store is clean, organized, and compliant with company standards.
  Manage cash handling, deposits, and register accuracy.
• Merchandising & Inventory
  Ensure merchandise is well‑stocked and properly displayed.
  Support inventory management, stock replenishment, and loss prevention activities.
  Participate in stock counts and assist with product transfers.
• Reporting & Compliance
  Prepare sales and operational reports as required.
  Ensure compliance with company policies, health and safety standards, and operational procedures.

Benefits

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development