Retail Executive - Wine & Spirits (Local Malaysian)

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable retail company in Kuala Lumpur is seeking a passionate Retail Executive specializing in Wine & Spirits. This role involves providing exceptional customer service, managing inventory, and meeting sales targets. Ideal candidates will have retail experience and a love for the industry. Candidates must be fluent in English, with Cantonese and Mandarin skills being advantageous. Join a dynamic team and help create memorable customer experiences while contributing to sales success.

Qualifications

• No prior work experience required, but retail experience & wine knowledge is a plus.
• Strong attention to detail and customer satisfaction-focused.
• Sales-oriented with a team player attitude and enthusiasm for frontline work.

Responsibilities

• Provide expert advice and recommendations to customers on wine and spirits.
• Exceed sales targets through exceptional service and product knowledge.
• Build and maintain strong customer relationships to drive repeat business.
• Stay updated on industry trends and product developments.
• Manage inventory, ensuring well-organized and appealing product displays.
• Handle customer inquiries, resolve issues, and process transactions efficiently.
• Assist with sales, marketing, and promotional activities to achieve departmental goals.
• Maintain store condition, including stocking, merchandising, and cleanliness.
• Train and lead staff in product knowledge, sales, and merchandising standards.
• Oversee inventory management, including receiving, handling returns, and conducting stock counts.
• Support store setups, promotions, and operational tasks as assigned.
• Assist in covering outlet locations when needed.

Skills

Sales-oriented

Strong attention to detail

Customer satisfaction-focused

Team player attitude

Fluent in English

Cantonese and Mandarin speaking skills

Job description

Retail Executive - Wine & Spirits (Local Malaysian)

We’re looking for a passionate and skilled Retail Executive (Wine & Spirits) to join our team. If you have a love for the industry, top-notch sales abilities, and a strong focus on customer satisfaction, we want to hear from you!

Job Responsibilities :

Provide expert advice and recommendations to customers on wine and spirits.

Exceed sales targets through exceptional service and product knowledge.

Build and maintain strong customer relationships to drive repeat business.

Stay updated on industry trends and product developments.

Manage inventory, ensuring well-organized and appealing product displays.

Handle customer inquiries, resolve issues, and process transactions efficiently.

Assist with sales, marketing, and promotional activities to achieve departmental goals.

Maintain store condition, including stocking, merchandising, and cleanliness.

Train and lead staff in product knowledge, sales, and merchandising standards.

Oversee inventory management, including receiving, handling returns, and conducting stock counts.

Support store setups, promotions, and general operational tasks as assigned.

Assist in covering outlet locations when needed to ensure smooth operations.

Job Requirements :

No prior work experience required, but retail experience & wine knowledge is a plus.

Strong attention to detail and customer satisfaction-focused.

Sales-oriented with a team player attitude and enthusiasm for frontline work.

Fluent in English; Cantonese and Mandarin speaking skills are an added advantage.

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