Retail Department Manager - Sunway Velocity

Blue Origin Supply Chain Sdn. Bhd.; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading retail brand in Malaysia is searching for a passionate leader to manage store operations and staff development. Responsibilities include recruiting, supporting management tasks, vendor relations, and ensuring top-notch customer service. Ideal candidates should have retail experience, strong operational knowledge, and proficiency in Microsoft Office. The role offers competitive salary, career development, and various employee benefits. Join a dynamic team committed to redefining shopping experiences.

Benefits

Competitive Monthly Salary

Career Development Opportunities

Uniform Provided

EPF, SOCSO & EIS Contributions

Annual Leave

Exciting Additional Benefits Coming Soon

Qualifications

• Minimum SPM, having a Diploma or Bachelor's degree will be an added advantage.
• Proven experience in retail, ideally in a managerial role.
• Strong knowledge of sales, inventory, and customer service.

Responsibilities

• Assist in recruiting and training store staff.
• Support the Store Manager with scheduling and administration.
• Manage vendor contracts and maintain relationships.
• Monitor inventory quality and address damages.
• Implement anti-theft measures and enhance customer service.
• Analyze sales data and identify growth opportunities.
• Assist in new store setups for successful launches.

Skills

Leadership

Retail Operations Knowledge

Customer Service

Microsoft Office Suite

Education

Minimum SPM, Diploma or Bachelor's degree

Job description

At OH!SOME, our dynamic retail brand with over 80 outlets in Indonesia and expanding in Malaysia, we are redefining shopping experiences by collaborating with global icons like Disney. We offer over 10,000 lifestyle products. As a forward-thinking retail brand, OH!SOME is shaping the future of shopping, and we’re looking for passionate individuals to be part of our journey.

Job Responsibilities:

• Assist in recruiting store staff and nurture their growth through training, mentorship, and performance evaluation.
• Support the Store Manager in managing work schedules and other administrative tasks for front-line staff.
• Manage vendor contracts, conduct evaluations, and maintain strong vendor relationships.
• Monitor inventory to ensure quality, including tracking product expiration dates and addressing damages.
• Implement and oversee anti-theft measures, ensure store cleanliness, and deliver exceptional customer service.
• Analyze product sales (SKU), plan inventory needs, and identify growth opportunities to drive store performance.
• Play a vital role in the setup and opening of new stores, ensuring operations are ready for a successful launch.

Who We’re Looking For:

We’re looking for a passionate leader who thrives in a dynamic retail environment and meets the following criteria:

• Minimum SPM, having Diploma or Bachelor's degree in any field will be an added advantage!
• Proven experience in retail, ideally in a managerial role.
• Strong knowledge of retail operations, including sales, inventory, and customer service.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to work across locations and flexible hours (including evenings, weekends, and holidays).

If you have a passion for leadership, sales, and delivering an outstanding customer experience, we want you to join our team!

Why Join OH!SOME?

• Competitive Monthly Salary
• Career Development Opportunities
• Uniform Provided
• EPF, SOCSO & EIS Contributions (Fulltime)
• Annual Leave (Fulltime)
• Exciting Additional Benefits Coming Soon!