Retail Customer Support Executive - Men Fashion Garment

Jungle Bespoke; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fashion retailer in Malaysia is seeking a Retail Customer Support Executive. This role focuses on delivering excellent customer service in men's fashion. The candidate should be passionate about fashion, possess strong communication and sales skills, and be motivated with a positive attitude. Responsibilities include maintaining shop standards, helping clients, and achieving sales targets. Benefits include KWSP, SOCSO, and medical claims according to the Labour Law.

Benefits

KWSP

SOCSO

Medical claim included

Annual leave according to Labour Law

Medical leave according to Labour Law

Qualifications

• Encouraging fresh graduates and SPM leavers to apply.
• Highly motivated with a positive attitude.
• Possess self-confidence and be able to communicate actively.

Responsibilities

• Maintain boutique/counter in optimum condition and cleanliness.
• Deliver excellent customer service to clients.
• Recruit new clients and retain current clients.

Skills

Passion in fashion

Excellent hands-on skills

Good communication and sales skills

Self-starter with interpersonal skills

Job description

Retail Customer Support Executive - Men Fashion Garment

Passion in fashion. (Especially in Men Fashion)

Fresh graduate and SPM leavers are encouraged to apply.

Excellent hands-on skills with eye for details

Ability to work independently.

Highly motivated and positive attitude.

Good communication and excellent sales skills.

Positive attitude and responsible character.

Pleasant personality with focus on excellence in customer service.

Prior working experience will be an added advantage.

Self-starter with good communication and interpersonal skill.

Possess self-confidence and be able to actively interact with all relevant parties.

Flexibility to work retail hours (Tuesday- Sunday- 11am-8pm).

Requirement

• Passion in fashion. (Especially in Men Fashion)
• Fresh graduate and SPM leavers are encouraged to apply.
• Excellent hands-on skills with eye for details
• Ability to work independently.
• Highly motivated and positive attitude.
• Good communication and excellent sales skills.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.
• Flexibility to work retail hours (Tuesday- Sunday- 11am-8pm).

Responsibility

• Mandarin and English speaker.
• Maintain boutique/counter in optimum condition and cleanliness.
• Deliver excellent customer service to clients.
• Provide genuine welcome and personalized service to our clients.
• Be committed to achieving sales targets and KPI.
• Recruit new clients and retain current clients.
• Manage daily operations and sales cycle.
• Liaise with tailor to ensure all alteration jobs are completed in a timely manner.
• Perform regular stocktaking.
• Work closely with team members to ensure smooth daily operations and excellent client experience.
• Demonstrate teamwork, responsibility, and a positive attitude in all tasks.

Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

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