Retail Customer Service & Sales Specialist

Watsons Malaysia; Terengganu; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Malaysia is seeking capable individuals for customer service roles. The responsibilities include providing professional customer service, ensuring sufficient stock levels, and performing cashier functions while promoting membership cards. Candidates must possess at least a PMR/PT3/SPM or equivalent and have good communication and interpersonal skills. Full and part-time positions are available and candidates should be adaptable to work retail hours including weekends.

Qualifications

• Possess a pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.
• Good interpersonal and follow-up skills, adaptable and result-oriented.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure availability.
• Ensure correct selling techniques to achieve targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate

Job description

A leading retail company in Malaysia is seeking capable individuals for customer service roles. The responsibilities include providing professional customer service, ensuring sufficient stock levels, and performing cashier functions while promoting membership cards. Candidates must possess at least a PMR/PT3/SPM or equivalent and have good communication and interpersonal skills. Full and part-time positions are available and candidates should be adaptable to work retail hours including weekends.