Retail Customer Service & Sales Specialist

Watsons Malaysia; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail chain in Malaysia is seeking dedicated staff to provide excellent customer service and manage stock levels. Candidates should possess at least PMR/PT3/SPM or equivalent and demonstrate strong interpersonal skills. The role requires adaptability and the ability to work retail hours, including weekends and public holidays. This position offers both full-time and part-time opportunities in a vibrant work environment.

Qualifications

• Possess a pleasant personality and good communication skills.
• Able to work retail hours, including weekends and public holidays.
• Good interpersonal and follow-up skills, adaptable and result-oriented.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

A leading retail chain in Malaysia is seeking dedicated staff to provide excellent customer service and manage stock levels. Candidates should possess at least PMR/PT3/SPM or equivalent and demonstrate strong interpersonal skills. The role requires adaptability and the ability to work retail hours, including weekends and public holidays. This position offers both full-time and part-time opportunities in a vibrant work environment.